Gas Performance Analyst

Eversource Energy•Berlin, MA

About The Position

This position facilitates the creation and maintenance of performance measurement, reporting, and analysis that provide corporate and business area leaders with decision-support information. The role supports performance-improvement projects and collaborates with team members and departments on routine work and special projects. It is categorized as safety-sensitive for drug-testing purposes. The employee must be available for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as needed. Work is performed primarily in an office environment and involves using computers and telephones, with sitting, standing, and walking. Occasional travel to company or other locations may be needed for projects or training. The work involves multiple simultaneous activities, deadlines, pressure, and significant business commitments and results. Salary is commensurate with experience; the role is eligible for a potential incentive. The annual salary range is $87,200 to $96,890.

Requirements

  • Bachelor’s degree in Information Technology, Engineering, Business Administration, Finance, Accounting, Economics, Mathematics, a related discipline, or equivalent experience.
  • Three or more years of related experience.
  • Ability to design, build, analyze, and interpret data models, including relational tables or databases.
  • Ability to use standard business reporting software to build and modify reports and databases, with heavy emphasis on SQL and advanced Excel, Power BI, and/or Tableau.
  • Experience using data from a data warehouse or another database.
  • Ability to identify and ensure data quality and accuracy.
  • Strong communication and interpersonal skills, mathematics capabilities, conceptual and analytical capabilities, reporting-tool skills, and process-analysis tool skills.
  • Self-directed work ethic and ability to lead action items or initiatives while collaborating with people inside and outside the department.
  • Ability to use data to measure and explain performance, extract and analyze data, work with IT systems, develop analytics, and communicate in a business setting with all levels of management.
  • Excellent verbal and written communication skills, including effectiveness in performance analysis, developing tools and models to analyze and explain results, and preparing executive presentations.
  • Ability to recognize and handle sensitive and confidential information.
  • Availability for emergency restoration assignments as required and travel between Massachusetts, Connecticut, and New Hampshire as necessary.

Nice To Haves

  • Prior experience in data handling and business process or performance analysis.

Responsibilities

  • Facilitate the design, development, and maintenance of performance-reporting processes so current results are available to business users throughout the year.
  • Collect performance data and information from multiple sources and keep data-collection tools organized and up to date.
  • Regularly review data quality and take steps to correct data or processes as needed.
  • Lead the creation of data-collection models and processes to establish metrics.
  • Develop streamlined approaches that reduce manual processes and duplicative work by CPM or business areas.
  • Create and maintain documentation for performance metrics and reporting processes to support cross-training and business continuity.
  • Prepare data, presentations, reports, and other information for business-improvement initiatives, regulatory requests, business decision-making, and goals and budget development; this may involve repackaging existing information or creating ad hoc reports or tools.
  • Research best practices and performance comparisons using available external benchmarking opportunities and Company-sponsored surveys.
  • Reach out to benchmarking partners at other utilities or in other industries.
  • Locate, validate, and enter Company data into surveys, and create presentations and analytics to communicate comparative-assessment results.
  • Learn about the Company, industry, and supported business areas to understand, validate, and communicate performance results and progress on business initiatives.
  • Respond to emergency restoration assignments as required.
  • Travel between Massachusetts, Connecticut, and New Hampshire as necessary.
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