Gas Control Technical Training Specialist

Enbridge • Houston, TX

4d • Hybrid

About The Position

The Gas Control Technical Training Specialist leads and supports training programs that build the knowledge, skills, and operational readiness of Gas Control personnel. The role develops and facilitates training, maintains qualification and compliance records, assesses training effectiveness, and partners with Gas Control leaders and operational teams to sustain a knowledgeable, capable, and high-performing workforce. The internal job title is Gas Control Training Specialist.

The position works in an office environment and may require limited travel, up to 15%, throughout Canada and the United States. It is a regular, full-time, non-union position and is not eligible for relocation or employment-based sponsorship.

Requirements

• A related technical diploma and at least 5 years of direct Control Center operations experience, or an equivalent combination of education and experience.
• At least 5 years of relevant Control Center operations experience; ideally includes direct Gas Control Operator experience and familiarity with the CygNet SCADA system.
• Candidates without a technical diploma require an additional 2 years of related experience, for a total of at least 7 years.
• Strong planning, organizational, and attention-to-detail skills, with the ability to independently manage complex tasks and short- and long-term projects.
• Ability to confidently facilitate and present in a classroom, with excellent written, verbal, public speaking, and presentation skills for technical and non-technical audiences.
• Technical proficiency with control room and learning technologies, including SCADA, communication and control room management tools, scheduling systems, presentation platforms, and Learning Management Systems (LMS).
• Ability to build productive relationships with internal and external stakeholders; self-motivated, adaptable, and able to apply sound judgment in a highly accountable operational environment.
• Legally authorized to work in the country where the position is located without requiring sponsorship from Enbridge now or in the future.
• Ability to travel throughout Canada and the United States.
• Physical ability to grasp, kneel, lift objects up to 20 pounds, reach above shoulder, perform repetitive motions and typing, sit and stand, see screens and color coding and read fine print, and hear; ability to sit at a computer for long periods.
• Ability to understand, remember, and apply oral and written information; understand complex problems and collaborate on alternative solutions; organize ideas and prioritize work; make decisions with moderate impact on the immediate work unit and monitor impacts beyond it; follow instructions and guidelines; complete routine forms and compose basic written materials; and communicate by telephone.

Nice To Haves

• Direct Gas Control Operator experience.
• Familiarity with the CygNet SCADA system.
• Experience designing or integrating large-scale training programs.

Responsibilities

• Plan, coordinate, and deliver Gas Control training, including controller meetings, team training, simulations, operational exercises, onboarding, operator qualification renewals, lessons learned, fatigue management, and remedial training.
• Partner with Gas Control Management as a subject matter expert to assess training needs and develop training materials, resources, operating philosophies, and learning programs.
• Maintain accurate and complete training, qualification, and compliance records across learning systems and applications, including Veriforce, System Design Updates, and Lessons Learned.
• Develop performance targets, assessment approaches, and tracking mechanisms to measure individual and departmental training effectiveness and operational competency.
• Coach and support Gas Control personnel so their operational competencies align with assigned roles and contribute to individual accountability and high performance.
• Ensure training programs and documentation meet applicable PHMSA and Canada Energy Regulator requirements, and stay current on industry best practices and Gas Control training standards.

Benefits

• Flexible benefits program with employee-selected coverage levels for health, dental, insurance, and disability.
• Paid maternity and parental leave, up to 20 weeks for birth-giving parents and up to 12 weeks for other eligible parents.
• Retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off, vacation, sick leave, paid personal days depending on location, and paid holidays.
• Employee and Family Assistance Program.
• Wellness Program supporting physical, mental, social, and financial well-being.
• Eligible employees at Manager level and below may have options to work from home Wednesdays and Fridays, use a compressed work week, or choose flexible start and end times, subject to role requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree