Garnishment Specialist

Regis Remote Office

3d•Remote

About The Position

The Garnishment Specialist works in the Garnishment Department, which manages involuntary deductions from employee pay. The specialist collects, reviews, and analyzes payroll data to accurately administer deductions such as child support, state and federal tax levies, and similar obligations. This role collaborates with Payroll, Human Resources, Benefits, Finance, and other stakeholders to ensure garnishments are collected and paid accurately and on time. It interacts with employees, courts, government agencies, third-party administrators, team members, and senior management, while handling confidential client and employee information. The candidate should be able to manage multiple projects and deadlines, communicate effectively, perform detail-oriented work, and work independently as part of a distributed remote team. The role processes and maintains garnishment orders and related records, enters orders and deductions into payroll systems, manages vendors and third-party payments, and supports reconciliations and electronic payments. It also responds to inquiries, reports progress, participates in special projects, and identifies process improvements. Duties are described generally and are not all-inclusive or necessarily specific to an individual team member.

Requirements

Strong understanding of legal documents, including court filings, tax levies, child support orders, other garnishments, and wage verifications.
Ability to interpret and apply legal and regulatory requirements related to garnishments.
Commitment to confidentiality and discretion when handling sensitive information.
Ability to prioritize tasks, manage competing deadlines in a fast-paced environment, and adapt to changing priorities and workflows.
Proficiency in using technology to streamline processes and improve efficiency.
Excellent customer service skills and ability to interact professionally with clients and internal teams.
Ability to work independently and collaboratively in a remote work environment.
Strong organizational and time-management skills.
Effective problem-solving skills and judgment to determine when to escalate issues.
Strong verbal and written communication skills.
High level of accuracy and attention to detail.

Nice To Haves

Three or more years of multi-state garnishment processing experience is highly preferred.
FPC (Fundamental Payroll Certification), CPP (Certified Payroll Professional), or a similar certification is highly preferred.
PEO (Professional Employer Organization) experience is a plus.
Proficiency in Microsoft Office products and Adobe Acrobat.
Experience with HRIS platforms, preferably PrismHR.
Knowledge of basic accounting concepts.

Responsibilities

Process court-ordered wage garnishments, including child support, student loans, wage assignments, bankruptcy orders, verifications of employment, medical support notices, and state and federal tax levies.
Collect and maintain accurate electronic files for withholding orders.
Enter garnishment orders into the payroll system accurately and promptly, and enter deductions on employee master files.
Set up garnishment vendors appropriately.
Process and disburse third-party checks, including voids and re-issues.
Coordinate positive pay and monthly outstanding-check reconciliations with Accounting, Treasury, and other internal stakeholders.
Ensure garnishment payments are accurate and comply with withholding orders and relevant laws.
Research and respond to inquiries from employees, courts, state and federal agencies, and other parties regarding garnishment orders.
Assist with accurate and timely reconciliation of garnishment accounts and establish EFT payments in accordance with jurisdiction rules.
Provide progress reports to appropriate team members.
Represent the Peoplease team effectively, build trust and credibility, and promote transparency.
Maintain confidentiality of client and employee information.
Lead or participate in special projects related to garnishments or payroll compliance.
Identify process improvement opportunities and recommend solutions.