Garnishment Specialist

Dollar Tree•Chesapeake, VA
•$22 - $26•Onsite

About The Position

Garnishment Specialists handle the timely and accurate entry, payment, and reconciliation of deductions and remittances to federal, state, local, and commercial agencies for involuntary wage withholding orders. The role ensures compliance with legal requirements, including state-specific and federal statutes. It also supports payroll processing and tax specialty areas, assists with training, and contributes to special projects as requested. Regular attendance is required.

Requirements

  • 1 to 2 years of experience processing multi-state payroll and garnishments.
  • Experience handling multi-state involuntary wage assignments.
  • Ability to compute disposable income and interpret legal withholding orders in accordance with the Consumer Credit Protection Act (CCPA).
  • Strong verbal and written communication skills, including the ability to read, interpret, analyze, reason, and apply detailed instructions and regulations.
  • Ability to maintain composure, professionalism, and emotional control in high-pressure or time-sensitive situations.
  • Strong organizational, prioritization, and attention-to-detail skills.
  • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook, and comfort learning and using other software applications in a PC-based environment.
  • Ability to coordinate, compile, and maintain accurate records and documentation.
  • Strong ethical standards and commitment to maintaining confidentiality of sensitive employee and payroll information.

Nice To Haves

  • Payroll certification (CPP or FPC).
  • Large garnishment volume experience.
  • Workday application payroll experience.
  • Paralegal experience.

Responsibilities

  • Accurately enter and answer withholding orders for levies, garnishments, child support, and other involuntary wage assignments within regulated time periods.
  • Work with outside agencies to proactively resolve withholding-order issues.
  • Establish and maintain complete scanned electronic files for employee withholding notices.
  • Request new vendors as appropriate.
  • Respond to customer garnishment inquiries by telephone and email.
  • Process refunds of withholding resulting from late notification of termination orders.
  • Maintain current knowledge of laws and regulations governing involuntary wage assignments in assigned states.
  • Respond to wage subpoenas and written discoveries.
  • Adhere to internal controls, including SOX compliance.
  • Support and assist in training new Garnishment associates as requested.
  • Provide support to payroll processing and tax specialty areas as needed.
  • Assist the Garnishment Manager and Payroll Director with special projects as requested.
  • Partner effectively with garnishment team members and business partners.
  • Perform other duties as assigned.
  • Maintain regular attendance.
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