Garage Valet

VPNE•Boston, MA

1d•$16 - $16

About The Position

The Garage Valet Attendant is a customer service role responsible for parking and retrieving customers’ vehicles and delivering a positive, efficient, safe, and friendly parking experience. The attendant makes a strong impression through positive interactions with guests and customers while providing safe and efficient service. The role includes organizing vehicles and keys throughout the garage, maintaining the operation’s organization, providing garage information when requested, and helping facilitate the shift transition. Attendants must follow safety protocols, maintain a neatly groomed appearance and uniform standards, complete assigned cleaning duties, and comply with the attendance policy. The schedule is Monday through Friday, 8 a.m. to 4 p.m.

Requirements

Be at least 18 years old.
Be proficient in English, both verbally and in writing.
Smile during customer interactions and have an upbeat personality, willingness to go the extra mile, and a strong work ethic.
Be able to read, write, and verbally communicate in English.
Be able to move quickly and organize cars efficiently.
Be able to stand for long periods.
Be able to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Be able to lift a minimum of 50 pounds.
Possess a valid driver’s license.
Pass a criminal background check and RMV check.
Be able to create relationships with customers and stay organized.
Have a clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

Keep personal and others’ safety in mind at all times.
Park customers’ vehicles in designated spaces safely and securely, minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide an exceptional guest experience.
Maintain organization at the operation.
Create a positive environment for customers and teammates through an enthusiastic attitude.
Use professional communication and VPNE-approved language choices.
Help facilitate the transition at the end of the shift.
Provide information about the garage, including hours, rates, and promotions, upon request.
Maintain a neatly groomed appearance and meet uniform standards.
Perform cleaning duties as assigned.
Adhere to the VPNE attendance policy.
Follow safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
Complete damage or accident support forms.