Garage Valet

VPNE•Boston, MA
•$17 - $17

About The Position

The Garage Valet Attendant provides customer service by parking and retrieving customers’ vehicles. The role focuses on creating a positive, efficient, safe, and friendly parking experience through every interaction with guests and customers. Valets park vehicles securely in designated spaces, keep track of keys and vehicles throughout the garage, and help maintain an organized operation. They may also provide information about garage hours, rates, and promotions, perform assigned cleaning duties, and help facilitate the transition at the end of a shift. The position requires adherence to safety procedures, attendance and uniform standards, and professional communication.

Requirements

  • Must be at least 18 years old.
  • Proficient in English, both verbally and in writing; able to read, write, and verbally communicate in English.
  • Able to smile during customer interactions.
  • Upbeat personality, willingness to go the extra mile, and strong work ethic.
  • Ability to move quickly and organize cars efficiently.
  • Ability to stand for long periods.
  • Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
  • Ability to lift a minimum of 50 lbs.
  • Possess a valid driver’s license.
  • Be able to pass a criminal background check and RMV check.
  • Ability to create relationships with customers and be organized.
  • Clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

  • Keep the safety of self and others in mind at all times.
  • Park customers’ vehicles safely and securely in designated parking spots, minimizing the potential for accidents.
  • Keep track of keys and vehicles throughout the garage.
  • Provide an exceptional guest experience through positive and friendly interactions.
  • Maintain organization at the operation.
  • Create a positive environment for customers and teammates.
  • Use professional communication and VPNE-approved language choices.
  • Help facilitate the transition at the end of the shift.
  • Provide information about the garage, including hours of operation, rates, or special promotions, upon request.
  • Maintain a neatly groomed appearance and meet uniform standards while on the job premises.
  • Perform cleaning duties as assigned.
  • Adhere to the VPNE attendance policy.
  • Follow safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
  • Fill out damage or accident reports/supporting documentation.
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