Garage Valet

VPNE•Boston, MA

1d•$16 - $16

About The Position

The Garage Valet Attendant is a customer service position involving parking and retrieving customers’ vehicles. The primary responsibility is to provide a positive and efficient parking experience and make a strong impression through friendly, positive interactions while delivering safe and efficient service. The role requires keeping track of keys and vehicles throughout the garage, maintaining an organized operation, providing information about the garage when requested, and helping facilitate the transition at the end of the shift. The attendant is also responsible for assigned cleaning duties, maintaining a neatly groomed appearance and uniform standards, and following attendance and safety policies. The schedule is Monday through Friday, 7 a.m. to 3 p.m.

Requirements

Must be at least 18 years old.
Proficient in English, both verbally and in writing; able to read, write, and verbally communicate in English.
Able to smile during customer interactions.
Upbeat personality, willingness to go the extra mile, and strong work ethic.
Ability to move quickly and stand for long periods.
Ability to organize cars efficiently and stay organized.
Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
Ability to lift a minimum of 50 lbs.
Possess a valid Driver’s License.
Able to pass a criminal background check and RMV check.
Ability to create relationships with customers.
Clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

Keep the safety of self and others in mind at all times.
Park customers’ vehicles safely and securely in designated spots, minimizing the potential for accidents.
Keep track of keys and vehicles throughout the garage.
Provide an exceptional guest experience through positive and friendly interactions.
Maintain organization at the operation and organize cars efficiently.
Create a positive environment for customers and teammates.
Use professional communication and VPNE-approved language choices.
Help facilitate the transition at the end of the shift.
Provide information about the garage, including hours of operation, rates, or special promotions, upon request.
Maintain a neatly groomed appearance and meet uniform standards while on the job premises.
Perform cleaning duties as assigned.
Adhere to the VPNE attendance policy.
Follow safety protocols and procedures, wear appropriate safety gear, and promptly report hazards or incidents.
Fill out damage or accident supports.