Garage Valet

VPNE•Boston, MA
•$16 - $16

About The Position

The Garage Valet Attendant is a customer service position responsible for parking and retrieving customers’ vehicles. The role aims to provide a positive, efficient, safe, and secure parking experience and make a strong impression through friendly, professional interactions with guests and customers. The attendant provides information about garage hours, rates, and promotions when requested and helps maintain an organized operation.

Requirements

  • At least 18 years old.
  • Proficient in English, both verbally and in writing.
  • Able to smile during customer interactions; have an upbeat personality, willingness to go the extra mile, and a strong work ethic.
  • Ability to read, write, and verbally communicate in English.
  • Ability to move quickly and organize cars efficiently.
  • Ability to stand for long periods.
  • Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle.
  • Ability to lift a minimum of 50 lbs.
  • Possess a valid driver’s license.
  • Pass a criminal background check and RMV check.
  • Ability to create relationships with customers and stay organized.
  • Have a clean driving record deemed insurable by VPNE’s current insurance provider.

Responsibilities

  • Keep the safety of self and others in mind at all times.
  • Park customers’ vehicles safely and securely in designated parking spots, minimizing the potential for accidents.
  • Keep track of keys and vehicles throughout the garage.
  • Provide an exceptional guest experience.
  • Maintain organization at the operation.
  • Create a positive environment for customers and teammates through an enthusiastic approach.
  • Use professional communication and VPNE-approved language choices.
  • Help facilitate the transition at the end of the shift.
  • Provide information about garage hours, rates, and special promotions upon request.
  • Maintain a neatly groomed appearance and meet uniform standards while on the job premises.
  • Perform cleaning duties as assigned.
  • Adhere to the VPNE attendance policy and all safety protocols and procedures, including wearing appropriate safety gear and promptly reporting hazards or incidents.
  • Fill out damage or accident reports/supporting documentation.
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