Garage Door Sales/Technician
About The Position
Door Works is hiring a Garage Door Sales & Service Technician in Elmwood Park, New Jersey. The role combines hands-on residential and light commercial garage door service with consultative, in-home sales. The technician diagnoses issues, explains options to homeowners, recommends solutions that fit their needs and budgets, and completes repairs while providing professional customer service. Work includes safety inspections and preventative maintenance, documenting completed work using company technology, maintaining a clean and safe service vehicle and work environment, and coordinating with dispatch and teammates. Earnings are commission-based, with a stated potential range of $80,000–$120,000 annually; these amounts are not guaranteed. Paid technical and sales training is provided. Candidates undergo pre-employment background and drug screenings and a motor vehicle record check.
Requirements
- At least 1 year of sales experience.
- Mechanical aptitude and experience using hand and power tools.
- Strong communication and customer service skills.
- Ability to lift 75 or more pounds, climb ladders, and work safely in a physically active environment.
- Valid driver's license with a clean driving record.
- High school diploma or equivalent.
- Ability to complete required pre-employment background and drug screenings and a motor vehicle record check.
Nice To Haves
- Consultative, in-home, retail, or outside sales experience is preferred.
- Previous garage door, construction, HVAC, plumbing, electrical, automotive, or other skilled trade experience.
Responsibilities
- Diagnose, repair, and service residential and light commercial garage door systems, including springs, cables, openers, rollers, tracks, and panels.
- Perform detailed safety inspections and preventative maintenance.
- Present repair and replacement options suited to each customer's needs and budget.
- Educate homeowners about products, upgrades, and preventative maintenance.
- Provide exceptional customer service and close sales with honesty and professionalism.
- Document completed work with notes and photos using company technology.
- Maintain a clean, organized service vehicle and a safe work environment.
- Coordinate with dispatch and teammates to provide an outstanding customer experience.
Benefits
- Paid technical and sales training
- Company vehicle, tools, and equipment provided
- Medical, dental, and vision insurance
- Paid time off
- Paid holidays
- 401(k) with company match
- Performance bonuses and uncapped commissions
- Employee referral bonuses
- Stable, year-round work
- Opportunities for advancement into senior technician and leadership roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
