Garage Door Sales/Technician

Guild Garage Group•Elmwood Park, NJ
•Onsite

About The Position

Door Works is hiring a Garage Door Sales & Service Technician in Elmwood Park, New Jersey. This role combines hands-on service and repair of residential and light commercial garage door systems with consultative, in-home sales. The technician diagnoses problems, explains options to homeowners, recommends solutions that fit their needs and budgets, and completes repairs while building customer relationships. Compensation is commission-based, with stated potential annual earnings of $80,000–$120,000; these amounts are not guaranteed. Paid technical and sales training is provided.

Requirements

  • At least 1 year of sales experience.
  • Mechanical aptitude and experience using hand and power tools.
  • Strong communication and customer service skills.
  • Ability to lift more than 75 pounds, climb ladders, and work safely in a physically active environment.
  • Valid driver's license and clean driving record.
  • High school diploma or equivalent.

Nice To Haves

  • Consultative, in-home, retail, or outside sales experience.
  • Previous garage door, construction, HVAC, plumbing, electrical, automotive, or other skilled-trade experience.

Responsibilities

  • Diagnose, repair, and service residential and light commercial garage door systems, including springs, cables, openers, rollers, tracks, and panels.
  • Perform safety inspections and preventative maintenance.
  • Present repair and replacement options suited to each customer's needs and budget.
  • Educate homeowners about products, upgrades, and preventative maintenance.
  • Provide customer service and close sales honestly and professionally.
  • Document completed work with notes and photos using company technology.
  • Maintain a clean, organized service vehicle and a safe work environment.
  • Coordinate with dispatch and teammates to support a positive customer experience.

Benefits

  • Paid technical and sales training.
  • Company vehicle, tools, and equipment provided.
  • Medical, dental, and vision insurance.
  • Paid time off and paid holidays.
  • 401(k) with company match.
  • Performance bonuses and uncapped commissions.
  • Employee referral bonuses.
  • Year-round work.
  • Opportunities for advancement into senior technician and leadership roles.
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