Garage Door - Install Technician
About The Position
Garage Door Doctor is hiring a Garage Door Install Technician based out of its Indianapolis office. The family-owned company serves Indianapolis and the surrounding metro area, providing residential, commercial, and industrial garage door installation, maintenance, and opener replacement services. The technician will support customers with repairs, installations, and troubleshooting while developing skills through paid training in a fast-paced, team-oriented environment. The role requires professional, empathetic customer service, careful documentation, adherence to safety protocols, and workmanship that meets or exceeds industry standards. Technicians collaborate with teammates to improve processes and share knowledge, and identify customer needs and offer appropriate solutions, including upselling when appropriate. Starting pay during training is $20–$25 per hour, with expected total compensation of $50,000–$80,000. The employer offers health, dental, and vision insurance; a 401(k) with company match; paid time off and holidays; employee discounts; referral bonuses; and opportunities for career advancement. Candidates must undergo pre-employment background and drug screenings and a motor vehicle record check. The employer is an equal opportunity employer and may provide reasonable accommodations to qualified individuals with disabilities.
Requirements
- Valid driver's license and clean driving record.
- Ability to lift 75+ pounds, climb ladders, and use hand tools.
- Strong communication and customer service skills.
- Ability to multitask, stay organized, and adapt to different situations.
- High school diploma or equivalent.
- Positive attitude, willingness to learn, and team-oriented mindset.
Responsibilities
- Support customers with repairs, installations, and troubleshooting.
- Deliver professional, empathetic, solution-driven customer service.
- Maintain clear and thorough documentation of work performed.
- Follow safety protocols to protect yourself, your team, and customers.
- Ensure workmanship meets or exceeds industry standards.
- Collaborate with the team to improve processes and share knowledge.
- Identify customer needs and offer solutions, including upselling when appropriate.
Benefits
- Paid training
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Employee discounts
- Referral bonuses
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
