GAMING COMMISSION REGULATOR

Syucan • El Cajon, CA

2d

About The Position

The Gaming Commission Regulator protects Sycuan’s assets and ensures compliance with Tribal, State, and Federal gaming laws, regulations, and internal controls. The role investigates regulatory and criminal violations and personal injury tort claims, working with Casino personnel, Tribal Police, and outside agencies to gather evidence, document findings, and recommend corrective action or procedural changes. It also prepares investigative reports and maintains investigative files to protect the integrity of investigations.

The position tests gaming-device software, works with Slot Department personnel to meet gaming-machine certification requirements, and conducts random audits of gaming-related documents or equipment. It assists Casino Management by responding to customer disputes, volatile or hostile situations, emergencies, disturbances, counterfeit money, and fraudulent documents, following Gaming Commission guidelines.

Requirements

• High school diploma or G.E.D.
• One year of any combination of higher education, relevant training, or experience; related experience includes regulatory, auditing, or investigative work.
• Working knowledge of State, Federal, and Local gaming regulations.
• Working knowledge of casino procedures.
• Interviewing, interrogation, investigative, and report-writing skills.
• Ability to obtain, assemble, organize, and evaluate information.
• Ability to gather data and information and prepare accurate written reports.
• Ability to evaluate crisis situations and make sound judgments.
• Ability to communicate effectively with guests and team members and in English.
• Ability to compose written documents in English and complete forms, documents, and written reports.
• Ability to prioritize and perform multiple tasks and assignments.
• Ability to maintain professionalism and composure, follow verbal and written directions, maintain confidentiality, and accept constructive criticism.
• Ability to read, analyze, and interpret general business periodicals and professional journals.
• Proficiency with Microsoft Office software applications.
• Ability to analyze data, establish facts, and draw valid conclusions.
• Ability to appear for work on time.
• Ability to walk and stand for up to eight hours at a time.
• Ability to work in a smoking environment.

Nice To Haves

• Two to five years of gaming regulatory, auditing, and/or law enforcement experience.
• Multilingual.

Responsibilities

• Investigate reports of regulatory and criminal violations and personal injury tort claims.
• Collaborate with Casino personnel, Tribal Police, and appropriate outside agencies during investigations.
• Gather evidence, facts, witness statements, and other pertinent information; document facts and observations.
• Recommend appropriate corrective action or changes to rules and procedures as needed.
• Summarize investigative findings and conclusions, prepare written reports, and maintain investigative files.
• Test gaming-device software to verify its validity and authorized programming.
• Work with Slot Department personnel to ensure gaming-machine certification requirements are met.
• Randomly audit gaming-related documents or equipment for compliance with regulations and internal controls.
• Assist Casino Management with customer disputes, volatile or hostile situations, emergencies, disturbances, counterfeit money, and fraudulent documents, following Gaming Commission guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED