GAMING COMMISSION REGULATOR

Sycuan • El Cajon, CA

2d

About The Position

The Gaming Commission Regulator protects Sycuan’s assets and ensures compliance with Tribal, State, and Federal gaming laws, regulations, and internal controls. The role investigates regulatory and criminal violations and personal injury tort claims, gathers and documents evidence and witness statements, and makes recommendations for corrective action or changes to rules and procedures. The Regulator summarizes findings, prepares written reports, and maintains investigative files.

The position also tests gaming-device software and randomly audits gaming-related documents or equipment to verify compliance. It collaborates with casino personnel, Tribal Police, outside agencies, and Slot Department personnel. The Regulator assists Casino Management with customer disputes, hostile or volatile situations, emergencies, disturbances, counterfeit money, and fraudulent documents, following Gaming Commission guidelines.

Requirements

• High school diploma or G.E.D.
• One year of any combination of higher education, relevant training, or experience; related experience includes regulatory, auditing, or investigative work.
• Working knowledge of State, Federal, and Local gaming regulations and casino procedures.
• Interviewing, interrogation, investigative, and report-writing skills.
• Ability to obtain, assemble, organize, and evaluate information; gather data; and prepare accurate written reports.
• Ability to evaluate crisis situations and make sound judgments.
• Ability to communicate effectively with guests and team members and communicate and compose documents in English.
• Ability to prioritize and perform multiple tasks and assignments.
• Ability to complete forms, documents, and written reports.
• Ability to maintain professionalism and composure, understand and follow verbal and written directions, maintain confidentiality, accept constructive criticism, and appear for work on time.
• Ability to read, analyze, and interpret general business periodicals and professional journals.
• Proficiency with Microsoft Office software applications.
• Ability to analyze data, establish facts, and draw valid conclusions.
• Ability to walk and stand for up to eight hours at a time.
• Ability to work in a smoking environment.

Nice To Haves

• Two to five years of gaming regulatory, auditing, and/or law enforcement experience.
• Multilingual.

Responsibilities

• Investigate reports of regulatory and criminal violations and personal injury tort claims, working with Casino personnel, Tribal Police, and appropriate outside agencies.
• Gather evidence, facts, witness statements, and other pertinent information; document observations; and recommend corrective action or changes to rules and procedures as needed.
• Summarize investigative findings and conclusions, prepare written reports, and maintain investigative files.
• Test gaming-device software to verify its validity and authorized programming.
• Collaborate with Slot Department personnel to ensure gaming-machine certification requirements are met.
• Randomly audit gaming-related documents or equipment for compliance with regulations and internal controls.
• Assist Casino Management with customer disputes, volatile or hostile situations, emergencies, disturbances, counterfeit money, and fraudulent documents, following Gaming Commission guidelines.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED