Games Attendant
About The Position
At Main Event, Games Attendants work on the games floor and help create fun experiences for Guests. They learn about the games and entertainment options and recommend activities based on Guests’ interests and needs. They monitor activities, follow safety protocols, and make redemption suggestions so Guests can take home prizes. The role includes keeping games and attractions stocked, clean, and safe; providing exceptional Guest service; answering questions about point redemption; performing minor repairs; and reporting equipment wear, tear, or damage to the Technical Team. Attendants also welcome and engage Guests, uphold cleanliness and safety standards, and perform opening, mid-day, or closing duties.
Requirements
- Guest-focused mindset.
- Technologically savvy and willing to learn new things.
- Ability to work as part of a team.
- Ability to communicate effectively with Management, Team Members, and Guests.
- Availability to work days, nights, and/or weekends.
Nice To Haves
- Experience in a similar role is a plus, but not required.
Responsibilities
- Monitor activities such as Laser Tag, Mini Golf, Gravity Ropes, Escape Rooms, Gel Blasters, and Rock Climbing to ensure they are stocked, clean, and safe.
- Create memorable experiences by providing exceptional service.
- Keep the games and Winner’s Choice clean and stocked.
- Assist Guests with questions regarding point redemption.
- Perform minor repairs to games and laser tag vests.
- Partner with the Technical Team to report wear-and-tear and damage to games or equipment.
- Uphold cleanliness and safety standards.
- Welcome and engage with Guests as an ambassador of FUN.
- Perform opening, mid-day, or closing duties.
- Make recommendations about games and entertainment options based on Guests’ interests and needs.
- Monitor event activities and safety protocols, and make redemption suggestions.
Benefits
- 50% off food, beverages, activities, and unlimited gameplay.
- Tuition reimbursement program.
- Internal promotion culture.
- Rewards and recognition program.
- Benefits and paid time off for those who qualify.
- Family Fund financial assistance for Team Members in need.
- Opportunity to become a Certified Trainer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
