Games Attendant
About The Position
At Main Event, Games Attendants work on the games floor, help create fun memories for Guests, and stay knowledgeable about games and entertainment options so they can make recommendations suited to Guests’ interests and needs. They monitor activities, safety protocols, and redemption options to help Guests choose prizes. The role includes keeping games and activity areas stocked, clean, and safe; providing exceptional service; helping Guests with point redemption questions; performing minor game and laser tag vest repairs; reporting equipment wear and damage to the Technical Team; and completing opening, mid-day, or closing duties. Games Attendants welcome and engage with Guests while upholding cleanliness and safety standards.
Requirements
- A guest-focused mindset.
- Technology savvy and willing to learn new things.
- Ability to work as part of a team.
- Ability to communicate effectively with Management, Team Members, and Guests.
- Availability to work days, nights, and/or weekends.
Nice To Haves
- Experience in a similar role is a plus, but not required.
Responsibilities
- Monitor activities such as Laser Tag, Mini Golf, Gravity Ropes, Escape Rooms, Gel Blasters, and Rock Climbing to ensure they are stocked, clean, and safe.
- Provide exceptional service and create memorable Guest experiences.
- Keep games and Winner’s Choice clean and stocked.
- Assist Guests with questions about point redemption.
- Perform minor repairs to games and laser tag vests.
- Partner with the Technical Team to report wear-and-tear and damage to games or equipment.
- Uphold cleanliness and safety standards.
- Welcome and engage with Guests as an ambassador of FUN.
- Perform opening, mid-day, or closing duties.
- Make recommendations about games, entertainment options, and prize redemption based on Guest interests and needs.
Benefits
- 50% off food, beverages, activities, and unlimited gameplay.
- Tuition reimbursement program.
- Internal promotion culture.
- Opportunity to be part of a New Center Opening Team.
- Rewards and recognition program.
- Benefits and paid time off for those who qualify.
- Family Fund for Team Members in financial need.
- Opportunity to become a Certified Trainer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
