Games Attendant

Triple Shift Entertainment • Humble, TX

7d

About The Position

At Triple Shift Entertainment, the Games Attendant follows the company’s core values of Spirit, Courage, Respect, Own It, and Excellence while helping provide a safe, fun-filled, and exciting experience for guests in the front-of-house area. The role assists patrons at the amusement facility, explains how games operate, responds to complaints about malfunctioning machines, and helps resolve lost-credit issues. It also includes monitoring guest conduct, maintaining an orderly and clean arcade, and supporting the venue’s redemption and sales activities.

The Games Attendant identifies defective machines, places out-of-order signs on them, and informs venue management or maintenance. The position also involves providing information about facilities, entertainment options, and rules; processing sales and change accurately; and keeping redemption displays stocked. Additional duties may be assigned as venue needs change.

Requirements

• Positive attitude and ability to work well under pressure.
• Strong interpersonal and communication skills.
• Ability to handle money accurately and operate point-of-sale systems.
• Excellent time-management skills and ability to prioritize tasks in a fast-paced environment.
• Ability to respond to visual and verbal cues.
• Ability to work well as part of a team.
• Ability to exceed customer expectations.
• Ability to be motivational and positive.

Responsibilities

• Provide guests with information about facilities, entertainment options, and rules and regulations.
• Greet and respond to guests in a friendly, positive manner and with a sense of urgency.
• Explain the operation of games to guests and develop a strong understanding of the arcade games and prize assortments.
• Monitor the arcade to support a safe environment for guests of all ages and maintain order among patrons.
• Listen to complaints about malfunctioning machines, place out-of-order signs on defective machines, notify venue management or maintenance of machine errors, and return money or credit to guests as appropriate.
• Maintain a clean, safe, and enjoyable area for guests.
• Process sales transactions and make change accurately.
• Conduct redemption inventory and ensure displays are fully stocked.
• Perform minor repairs on game machines.
• Ask disruptive patrons to leave when needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed