Game Master - Front Desk

Red Door Escape Room - Encinitas • Encinitas, CA

26d • Onsite

About The Position

The Game Master position at Red Door Escape Room focuses on providing an exceptional guest experience, emphasizing social skills and creating a fun, engaging atmosphere. Game Masters act as enthusiastic hosts, guiding guests through their escape room adventures. This role requires strong interpersonal skills, creativity, and the ability to work effectively in a fast-paced team environment within the entertainment industry. The position involves interacting with guests, providing hints, and ensuring a memorable experience, regardless of the outcome of the game. Downtime may be used for maintenance and improvement of the escape room experiences.

Requirements

• Customer service oriented
• Strong confident personalities
• Enthusiastic and positive attitude
• Strong interpersonal communication skills and the ability to articulate clearly
• Punctual and responsible
• Possesses a team player mentality
• Works well in a fast-paced environment
• Basic knowledge and understanding of computers
• Willing to grow and learn in various roles outside of the immediate position
• Available to work weekends and evenings
• Must be 18 years of age or older

Nice To Haves

• No knowledge/skills of technology, or "gaming" is required, but may be a plus

Responsibilities

• Set the tone for every experience by hyping up players for their adventure.
• Communicate rules, guidelines, and storylines in an exciting way.
• Guide and assist teams by monitoring their progress and providing hints or clues.
• Foster a fun and immersive experience by becoming knowledgeable in all aspects of the position and creating special moments.
• End all experiences on a high note, celebrating victories or offering encouragement.
• Work collaboratively in a team environment and uphold company values.
• Utilize downtime for maintenance projects and tasks to improve escape room episodes, such as touch-up painting or prop repair.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed