Game Development, Lab Techniciant

Academy of Art University • San Francisco, CA

2d • Onsite

About The Position

The fixed-term Game Development Lab Technician reports to the Lab Manager, Game Development, and assists students with hardware and software support onsite at 180 New Montgomery in San Francisco. The role helps maintain a clean, functional, and productive learning environment, supports department operations, and protects equipment from theft or vandalism. The technician also participates in a cross-training program for lab and shop technicians to support multiple roles and operations during periods of short staffing; comprehensive training is provided.

Requirements

• General knowledge of Windows 11.
• Ability to learn and support hardware such as the Meta Quest 3 VR Headset and other VR devices, as well as associated software.

Nice To Haves

• Preferred knowledge of Adobe Creative Cloud, including Photoshop, Illustrator, and Premiere.
• Preferred knowledge of Autodesk products.
• Preferred knowledge of Blender.

Responsibilities

• Perform junior-level network administration in Windows and Mac network environments.
• Install, troubleshoot, and upgrade software and hardware.
• Assist students with software and hardware issues.
• Coordinate with the front desk to ensure smooth workflow.
• Provide support and assistance to the Department Director and Lab Supervisor.
• Maintain guidelines set forth by Academy of Art University.
• Maintain a clean, functional, and productive learning environment.
• Protect equipment from theft or vandalism.
• Participate in and adhere to the cross-training program for lab and shop technicians, supporting multiple roles and operations during periods of short staffing as required.

Benefits

• Health insurance for full-time employees.
• 401(k) options.
• Paid vacation based on years of service, with 15 days' accrual at start.
• Paid holidays.
• Paid sick leave.
• Commuter benefit program.
• Opportunity for full-time employees to take one undergraduate course tuition-free each semester.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed