Game Day Representative
About The Position
Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues. Support sport-specific game day operations including set-up and break down of league booths and fields/courts, and handle game situations involving coaches, players, parents/guardians, and officials. Establish relationships with coaches and officials, and fill in as a coach or official as needed. Prepare official’s scorecards, sell mouth guards, and meet and greet customers at the field. Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.). Communicate with supervisor throughout day via phone with internet access. Respectfully resolve conflicts and address concerns and questions from customers appropriately. Regularly attend coaches’ meetings, staff trainings, weekly meetings with supervisor.
Requirements
- High school diploma or equivalent (preferred)
- Must be 18 years of age or older
- Customer service-oriented personality
- Problem-solving skills and conflict resolution experience
- Enthusiastic approach and a passion for youth sports
- Training provided by RCX Sports, no prior sports industry experience required
Responsibilities
- Oversee game day operations across multiple youth sports programs throughout the year, including NFL FLAG, NHL STREET, MLS GO, and NBA/WNBA Jr. Leagues
- Support sport-specific game day operations including set-up and break down of league booths and fields/courts
- Handle game situations involving coaches, players, parents/guardians, and officials
- Establish relationships with coaches and officials, and fill in as a coach or official as needed
- Prepare official’s scorecards, sell mouth guards, and meet and greet customers at the field
- Communicate with supervisor throughout week, attend weekly Game Day Rep meetings at night and submit Weekend League Review (scores, events of the day, etc.)
- Communicate with supervisor throughout day via phone with internet access
- Respectfully resolve conflicts and address concerns and questions from customers appropriately
- Regularly attend coaches’ meetings, staff trainings, weekly meetings with supervisor
Benefits
- Starting hourly rate: $18/hour
- Eligible for an annual increase amount of $1/hour up to $25/hour
- Opportunity to return for following league season and earn seasonal pay increases with good performance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
