FWS Micro Intern (Materials Review and Feedback)

Columbus State Community College•Columbus, OH

2d•Onsite

About The Position

FWS Micro Internships are short-term, project-based work assignments completed by a Federal Work Study student with defined deliverables and learning outcomes. These projects are 10 - 40 hours total and are not on-going, operational roles. Selected students will deliver specific outcomes, build professional skills, and support departmental needs in a short-term capacity. The Workday Change Management and Training Teams are looking for student support in reviewing various materials and making recommendations based on the student perspective.

Requirements

Have an Accepted Federal Work Study award as part of their 2025-26 Financial Aid award with Columbus State.
Be enrolled in SIX or more credit hours in a degree or certificate program.
Meet Satisfactory Academic Progress (SAP) requirements.
Have a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.
Have reliable transportation or other means of getting to work regularly.
Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.

Nice To Haves

Attention to detail
Critical thinking
Organizational skills
Problem-solving
Teamwork & collaboration
Verbal communication
Written communication

Responsibilities

Serve as the student voice by reviewing and providing feedback on various communications/user guides for clarity, relevance, and authenticity, with a focus on the new student information system.
Review and provide feedback on student-facing communications (emails, web content, user guides, FAQs) to ensure clarity, accuracy, and student-centered language.
Serve as a representative student voice, ensuring communications reflect authentic student perspectives and needs.
Evaluate communications/user guides for the new student information system (SIS), identifying areas of confusion or improvement.
Collaborate with project teams, functional leads, and communication/training specialists to refine messaging.
Test and validate communication/user guide effectiveness through usability reviews and peer feedback.
Identify gaps in communication/user guide content and recommend enhancements or additional materials.