Furniture Service Tech

Rooms To Go SE Division (Our Company)•Glen Allen, VA

12d

About The Position

Rooms To Go Furniture Service Technicians visit customers’ homes to evaluate and repair furniture and other merchandise purchased from Rooms To Go, including leather, upholstery, and case goods. They work to provide customers with efficient solutions to repair or replace merchandise. Technicians are Rooms To Go associates/employees, with job expenses covered by the company. Rooms To Go provides a company vehicle, gas for travel to customer homes, and the supplies needed for the position. Paid training covers furniture repair, customer service, and technical skills.

Requirements

A clean driving record.
Self-motivated and able to follow direction well in the field.
A positive, customer-oriented attitude.
Applicants must be authorized to work in the U.S.

Nice To Haves

Prior experience in wood, leather, and upholstery repair; this experience can increase starting salary.
Basic computer skills; these skills can increase starting salary.

Responsibilities

Travel to customers’ homes to evaluate and repair furniture and other merchandise purchased from Rooms To Go.
Assist customers with replacement items for repairing or replacing furniture.
Find efficient and appropriate solutions to repair or replace Rooms To Go merchandise in customers’ homes.

Benefits

Medical, dental, and vision insurance
401(k) with company match
Associate discounts, including furniture
Company-paid life and disability insurance
Paid time off
Vacation and holiday pay
Employee Assistance Program
Wellness and fitness programs
Paid training program
Company vehicle, gas for travel to customer homes, and supplies needed for the job