Furniture Service Tech

Rooms To Go Tennessee (Our Company)•Liberty Township, OH

About The Position

Rooms To Go Furniture Service Technicians visit customers’ homes to evaluate and repair furniture and other merchandise purchased from Rooms To Go, including leather, upholstery, and case goods. Technicians help customers identify replacement items when needed and work to provide efficient, effective solutions to repair or replace merchandise in customers’ homes. Rooms To Go provides the company vehicle, fuel for travel to customer homes, supplies, and tools needed for the position, and covers job-related expenses. Technicians are Rooms To Go associates and employees rather than independent contractors. The work schedule alternates between Monday through Friday and Tuesday through Saturday. The role includes paid training in furniture repair, customer service, and technical skills.

Requirements

  • Maintain a clean driving record.
  • Be self-motivated and able to follow direction while working in the field.
  • Have a positive, customer-oriented attitude.
  • Be authorized to work in the U.S.

Nice To Haves

  • Prior experience in wood, leather, and upholstery repair; this experience is not required but may increase starting salary.
  • Basic computer skills; these are not required but may increase starting salary.

Responsibilities

  • Travel to customers’ homes to evaluate and repair furniture and other Rooms To Go merchandise, including leather, upholstery, and case goods.
  • Assist customers with replacement items when furniture needs repair or replacement.
  • Find efficient solutions to repair or replace merchandise in customers’ homes.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Employee discounts on Rooms To Go furniture.
  • Company-paid life and disability insurance.
  • Paid time off, vacation, and holiday pay.
  • Wellness and fitness programs.
  • Employee Assistance Program.
  • Paid training.
  • Company vehicle, fuel for travel to customer homes, and job supplies.
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