Furniture Retail Associate

Tepperman's • St. Catharines, ON

12d • CA$40,000 - CA$90,000 • Onsite

About The Position

This full-time, in-person position at our St. Catharines Tepperman’s location is an immediate opportunity to join our team to fill an existing vacancy. As a Furniture Retail Associate, you will be responsible for achieving a variety of competitive sales goals by being at the store where people love to do business. You will be responsible for staying up to date and knowledgeable on our quality products by actively participating in product knowledge seminars. Exceptional customer service is your calling card, you are committed to bringing our customers the very best. Reporting to the Sales Manager, the Furniture Retail Associate helps families create beautiful, functional spaces by providing expert advice and personalized solutions in furniture, mattresses, appliances and electronics. You’ll be supported by extensive training, innovative tools, and a team that’s rooting for your success. Your earnings are directly tied to your performance, giving you unlimited income potential—while our 8-week income guarantee helps you start strong.

Requirements

• 1–3 years of experience in customer service, sales, or other people-facing roles.
• A passion for selling and building authentic connections with customers.
• Strong communication, problem-solving, and time-management skills.
• Confidence using digital tools and managing customer orders on software systems.
• Drive to exceed personal goals and contribute to a high-performance team.
• Comfortable working retail hours, including evenings and weekends.

Responsibilities

• Build strong customer relationships to create loyal, repeat business.
• Deliver exceptional, personalized customer experiences before, during, and after the sale.
• Recommend protection plans and financing options to complete the ideal purchase.
• Participate in regular coaching, product knowledge training, and team development.
• Maintain a clean and organized showroom with pride and attention to detail.
• Represent the Tepperman’s brand professionally and passionately in your community.
• Follow our proven direct selling strategy to meet and exceed sales targets.
• Being a team player in building a positive, inclusive store culture.

Benefits

• Extended health care
• Life insurance
• Pension-matching program
• SPIFFs (Sales Performance Incentive Fund)
• Staff discounts
• Career growth opportunities into leadership, training, and business development roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed