Furniture Prep Technician Lead

American Furniture Warehouse•Glendale, AZ

11d•$19•Onsite

About The Position

The Furniture Preparation Lead coaches Furniture Preparation Technicians as they assemble, inventory, inspect, and hard mark merchandise before it is loaded for delivery. The role coordinates with the Furniture Repair department to ensure merchandise is repaired and ready for delivery, and works with Furniture Prep Technicians, Customer Service, and Delivery Services to process merchandise added to or canceled from delivery routes. This position has supervisory responsibilities and manages five or more employees at a time. The lead helps ensure safe and efficient work, communicates goals and expectations, assesses employee performance, and provides feedback and coaching. AFW provides all training. Employment is contingent on passing a pre-employment drug screen, background check, and fit-for-duty examination.

Requirements

Ability to maintain a clean and professional appearance.
Ability to be trained and certified to operate a pallet jack.
Time-management and organizational skills.
Ability to learn, understand, and apply technologies including Dispatch Tracking, Storis, iPads, Excel, and Word.
Ability to work a flexible schedule across all shifts, including holidays and weekends.
Commitment to AFW safety policies and procedures and ability to promote safety awareness.
Ability to accurately read, understand, and follow oral and written instructions.
Ability to work independently without direct supervision.
Ability to meet the listed physical requirements, including handling merchandise up to 100 pounds and manipulating merchandise up to 250 pounds frequently.
Must pass a pre-employment drug screen, background check, and fit-for-duty examination upon job offer.

Nice To Haves

High school diploma or GED is preferred; an equivalent combination of education and experience may be accepted in lieu of a diploma.

Responsibilities

Promote awareness of and comply with AFW safety policies and procedures.
Coach Furniture Preparation Technicians in safely handling furniture to prevent even exchanges and injuries.
Appraise employee performance, communicate goals and expectations, provide honest feedback, and coach team members.
Communicate, lead, and develop work within the Furniture Preparation department.
Operate a radio frequency (RF) scanner and run the even Exchange Report.
Coach technicians to assemble merchandise correctly and efficiently.
Read reports, invoices, and UPC labels to ensure invoices are complete.
Ensure merchandise is inspected, inventoried, and hard marked before delivery load-out.
Ensure delivery door sheets are completed and turned in.
Coordinate with Furniture Repair to ensure merchandise is repaired and ready for delivery.
Work with Furniture Prep Technicians, Customer Service, and Delivery Services to process merchandise added to or canceled from delivery routes.
Communicate effectively with team members and supervisors.
Perform other duties as assigned or directed by a supervisor.