Furniture Prep Technician Lead

American Furniture Warehouse•Glendale, AZ

11d•Onsite

About The Position

The Furniture Preparation Lead coaches Furniture Preparation Technicians in assembling, inventorying, and hard marking merchandise before it is loaded for delivery. The role coordinates with the Furniture Repair department to ensure merchandise is repaired and ready for delivery, and works with Furniture Prep Technicians, Customer Service, and Delivery Services to process merchandise added to or canceled from delivery routes. This position has supervisory responsibilities and manages a staff of five or more employees at a time. Training is provided by AFW.

Requirements

Ability to maintain a clean and professional appearance.
Ability to be trained and certified to operate a pallet jack.
Time-management and organizational skills.
Ability to learn, understand, and use technologies including Dispatch Tracking, Storis, iPads, Excel, and Word.
Ability to work a flexible schedule across all shifts, holidays, and weekends.
Ability to read, understand, and accurately follow oral and written instructions.
Ability to work independently without direct supervision.
High school diploma or GED preferred; an equivalent combination of education and experience is accepted in lieu of a diploma.
Ability to meet the stated physical demands, including moving merchandise up to 100 pounds and handling or manipulating merchandise up to 250 pounds frequently.
Must pass a pre-employment drug screen, background check, and fit-for-duty examination upon job offer.

Nice To Haves

High school diploma or GED.

Responsibilities

Promote and follow AFW’s safety policies and procedures.
Coach technicians on safely handling furniture to prevent exchanges and injuries, and on assembling merchandise correctly and efficiently.
Appraise employee performance, communicate goals and expectations, provide honest feedback, and coach team members.
Lead, develop, and coordinate work within the Furniture Preparation department.
Coordinate with the Furniture Repair department to ensure merchandise is repaired and ready for delivery.
Work with Furniture Prep Technicians, Customer Service, and Delivery Services to process merchandise added to or canceled from delivery routes.
Operate a radio frequency (RF) scanner and run the even Exchange Report.
Read reports, invoices, and UPC labels to ensure invoices are complete.
Ensure merchandise is inspected, inventoried, and hard marked before delivery load out.
Ensure delivery door sheets are completed and turned in.
Communicate effectively with team members and supervisors.
Perform other duties as assigned or directed by a supervisor.