Furniture Prep Technician Lead

American Furniture Warehouse•Thornton, CO

6d•$18 - $33•Onsite

About The Position

The Furniture Preparation Lead will coach the Furniture Preparation Technicians to assemble, inventory, and hard mark merchandise prior to being loaded for delivery. This individual will also coordinate and communicate with the Furniture Repair department to make sure all merchandise has been repaired and is ready for delivery. The Furniture Prep Lead will coordinate and work with the Furniture Prep Techs, Customer Service, and Delivery Services to process and complete merchandise that has been added to or canceled from the delivery routes.

Requirements

Professional Appearance
Ability to be trained and certify in the operation of pallet jack.
Positive attitude with strong inter-personal skills
Must be able to learn, understand, and apply new technologies including but not limited to Dispatch Tracking, Storis, iPads, Excel, Word, etc.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Committed to under promising and over delivering to our customers.
Able to operate a radio frequency (RF) scanner.
Knowledge of and the ability to run the even Exchange Report.
Able to identify and read reports, invoices and UPC labels to ensure invoices are complete.
Time management and organizational skills.
Ability to work required shift, which includes but not limited to evenings, weekends, holidays and attendance to all mandatory meetings.

Responsibilities

Coach the Furniture Preparation Technicians to assemble, inventory, and hard mark merchandise prior to being loaded for delivery.
Coordinate and communicate with the Furniture Repair department to make sure all merchandise has been repaired and is ready for delivery.
Coordinate and work with the Furniture Prep Techs, Customer Service, and Delivery Services to process and complete merchandise that has been added to or canceled from the delivery routes.
Appraise employee performance, communicate goals and expectations, provide honest feedback and coach members.
Communicate, lead, and develop work with the Furniture Preparation department.
Coach the Furniture Preparation Technicians to safely handle furniture to prevent even exchanges and injuries.
Coach the Furniture Preparation Technicians to assemble merchandise correctly and efficiently.
Ensure that all merchandise is inspected, inventoried, and hard marked prior to delivery load out.
Ensure delivery door sheets are filled out and turned in.