Red Alert - Furniture Inspection

Rooms To Go Corporate (Our Company) • Dunn, NC

68d • Onsite

About The Position

This position is responsible for the daily inspection of Red Alert orders to ensure no damages and have repairs performed by shop staff if needed. The role involves reviewing customer R/A notes to ensure the product meets their requests and contacting customers if there are any discrepancies between the notes and the product's condition. Additionally, the inspector must verify the SKU for each customer to ensure the correct product is being sent.

Requirements

• Must possess an eye for detail.
• Excellent communication, both verbal and written.
• Strong time management skills are required.
• Regular, reliable attendance and punctuality to serve our customers.
• Ability to lift 50lbs, and have excellent mobility (repetitive bending, lifting, stooping, climbing, pushing, etc.).

Nice To Haves

• Quality experience a plus.

Responsibilities

• Inspection of all Red Alert orders.
• Verifying that all orders have the correct products.
• Overseeing the repairs of the product and ensuring repairs meet quality standards.
• Reviewing Red Alert notes for customer concerns/reasons and contacting customers when needed.
• Observing the loading of Red Alert product to ensure safe handling onto trailers.
• Performing other duties as required.
• Locating the 3rd or more Red Alerts and stripping them open from the factory wrap if needed.
• Moving/placing Dresser, Nightstands, and other furniture on floats.
• Using a Kevlar glove and box cutter to remove factory packaging.
• Wrapping Red Alert products in Bubble wrap (for wood products) and Sofa, & Chair bags (for upholstery products) after inspection and photos are completed.

Benefits

• Industry-leading, paid training
• Comprehensive benefits & perks package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, award winning wellness & fitness programs, employee discounts on furniture, and more!
• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed