Funeral Services Manager

SCI Shared Resources • Plantation, FL

6d • Onsite

About The Position

Neptune Society’s Funeral Services Manager provides high-quality service to families while managing the location’s day-to-day operations and stimulating business growth. The manager focuses on serving families and developing the team, while leading team members to deliver exceptional customer service and building community relations to expand the location’s business.

The role oversees operational activities, staff, costs, and compliance with applicable regulations and company policies. The position is based in Plantation, Florida. The typical schedule is Monday through Friday, 8:30 AM to 5 PM, and the location is closed on major holidays.

Requirements

• At least 2 years of managerial experience or 5 years of industry experience.
• A valid state Funeral Director license is required.
• High level of compassion and integrity.
• Ability to multitask and set priorities.
• Strong teamwork, respect, trust, and communication.
• Strong ethical and moral standards.
• Commitment to serving families and overseeing a location.

Nice To Haves

• Bachelor’s degree preferred.
• Completion of a diploma training program at a college or technical school specializing in Funeral Services.

Responsibilities

• Provide the highest quality services and products.
• Direct and control the operational activities of the location.
• Expand the location’s business and manage costs to achieve annual financial and marketing goals.
• Select, train, and motivate location staff to deliver service excellence.
• Participate in the community as part of local promotional efforts.
• Ensure the location’s operating practices comply with appropriate regulations and company policies.
• Lead team members in providing exceptional customer service and develop the team.
• Build community relations to expand the location’s business.

Benefits

• Base salary plus bonus potential.
• Competitive health and wellness plans, including medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off, including vacation, sick, holiday, and personal time.
• Cell phone reimbursement.
• Job-related training, tuition reimbursement, and career path development.
• Company discounts.
• Work-life balance and a favorable work schedule.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager