Funeral Services Manager

Service Corporation International•Plantation, FL

9d•Onsite

About The Position

The Funeral Services Manager provides high-quality service to families while managing the location’s day-to-day operations and supporting business growth. The role focuses on serving families and developing the team, while also expanding the location’s business, managing costs, and meeting annual financial and marketing goals. The manager leads staff in delivering exceptional customer service, builds community relations, and ensures operating practices comply with applicable regulations and company policies. The position is based in Plantation, Florida.

Requirements

At least 2 years of managerial experience or 5 years of industry experience.
A valid state Funeral Director license is required.
High level of compassion and integrity.
Ability to multitask and set priorities.
Strong teamwork, respect, trust, communication, and ethical and moral standards.

Nice To Haves

Bachelor’s degree preferred.
Completion of a diploma training program at a college or technical school specializing in Funeral Services.

Responsibilities

Provide the highest quality services and products.
Direct and control the location’s operational activities.
Expand the location’s business and manage costs to achieve annual financial and marketing goals.
Select, train, and motivate location staff to deliver service excellence.
Participate in the community as part of local promotional efforts.
Ensure the location’s operating practices comply with applicable regulations and company policies.