Funeral Services Manager

Service Corporation International•North Richland Hills, TX

8d•Onsite

About The Position

The Funeral Services Manager provides high-quality service to families while managing the location’s day-to-day operations and supporting business growth. The role focuses on serving families and developing the team, while overseeing location operations, costs, and performance. The ideal candidate is a positive, results-oriented manager who leads team members in delivering exceptional customer service and builds community relationships to expand the location’s business.

Requirements

At least 2 years of managerial experience or 5 years of industry experience.
A valid state Funeral Director license is required.
High level of compassion and integrity.
Ability to multitask and set priorities.
Commitment to serving families and overseeing a location.
Strong teamwork, respect, trust, and communication.
Strong ethical and moral standards.

Nice To Haves

Bachelor’s degree preferred.
Completion of a diploma training program at a college or technical school specializing in Funeral Services.

Responsibilities

Provide the highest quality services and products.
Direct and control the operational activities of the location.
Expand the location’s business and manage costs to achieve annual financial and marketing goals.
Select, train, and motivate location staff to deliver service excellence.
Participate in the community as part of local promotional efforts.
Ensure the location’s operating practices comply with applicable regulations and company policies.