Funeral Attendant (part-time)

Service Corporation International•Riverside, CA

About The Position

This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure that services run smoothly and as planned. Duties include preparing rooms for ceremonies, preparing the deceased and casket, copying memorial materials, greeting and escorting visitors, driving family members, and cleaning vehicles. The role may involve work beyond standard business hours, including evenings, weekends, nights, and holidays. The attendant also supports office operations by answering phones, handling appointment arrivals, maintaining the reception area, reviewing and entering document information, receiving deliveries, and preparing memorial materials. Driving and vehicle duties include safely transporting documents and family items, potentially transporting the deceased, and maintaining company vehicles. The position requires a high school diploma or equivalent and a valid state-issued driver’s license with an acceptable driving record. No prior work experience is required, though funeral industry experience is preferred. The role involves working indoors and outdoors in varying weather, driving company vehicles in the surrounding community, frequent standing and stair climbing, and lifting up to 50 pounds and pushing or pulling up to 200 pounds. Compensation is $18.00 per hour. Part-time associates averaging 20 hours per week may be eligible for a 401(k).

Requirements

  • High school diploma or equivalent.
  • Valid state-issued driver’s license with an acceptable driving record.
  • No prior work experience required.
  • Ability to follow instructions given over the phone or in person.
  • Ability to use a personal computer and type.
  • Ability to work and communicate effectively with others and collaborate with colleagues to accomplish tasks.
  • Kindness and compassion when working with the deceased and their families.
  • Ability to maintain composure in challenging situations.
  • Good verbal and written communication skills.
  • Ability to maintain confidentiality.
  • Ability to work evenings and weekends and beyond standard hours, including nights and holidays.
  • Ability to lift up to 50 pounds and push or pull up to 200 pounds.
  • Ability to stand for frequent, continuous periods of up to six hours per day and climb stairs frequently.
  • Manual dexterity for paperwork and use of calculators, computers, and phones.
  • Ability to work indoors and outdoors during all seasons and weather conditions, and drive company-owned vehicles in varying traffic conditions.
  • Professional dress when in contact with families.

Nice To Haves

  • Funeral industry experience preferred.

Responsibilities

  • Prepare the casket and deceased for visitation or funeral services, including dressing the deceased, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
  • Set up and clean rooms for services, including arranging chairs, tables, icons, guest books, flowers, keepsakes, mementos, the casket, and urn.
  • Greet visitors, provide programs, answer questions, and provide information about funeral services.
  • May serve as a pallbearer and may drive families to cemetery sites.
  • Remove, clean, and properly store company property after services; package, load, or deliver family mementos, keepsakes, and flowers.
  • Answer phones courteously, screen callers, and take first-call information.
  • Notify staff when appointments arrive and escort guests to the appropriate room.
  • Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
  • Review documents for accuracy and enter document information into proprietary systems.
  • Receive deliveries; make copies, scan, fax, fold and prepare memorial materials, and perform other mailroom tasks.
  • Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as residences, care centers, or the funeral home.
  • May transport the deceased to the funeral home.
  • Wash, vacuum, and clean vehicles; fuel vehicles as necessary while following safety guidelines and expenditure processes.

Benefits

  • Part-time associates working an average of 20 hours a week may be eligible for a 401(k).
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