Funeral Assistant / Attendant Part-Time

Legacy Funeral Group•Northport, AL

About The Position

The part-time Funeral Assistant / Attendant supports funeral directors and assists with funeral, memorial, and other services, administrative duties, phone calls, and general inquiries. The role may involve the dignified transport and care of the deceased, including removals, lifting, carrying, transportation, and preparation. Funeral Assistants interact with the public, provide information about funeral and cremation services, and support families to help ensure a high level of care. Duties are performed in accordance with company policies, procedures, mission, and values. The position includes preparing and setting up services, assisting families and visitors, performing office tasks, running errands, ushering, parking assistance, and driving funeral home vehicles. Work may extend beyond standard business hours, including evenings, weekends, and holidays, as needed. The work environment includes indoor and outdoor settings in all seasons and weather conditions, professional dress when interacting with families, and driving company vehicles in the surrounding community. The role involves frequent standing for continuous periods of up to six hours per day and frequent stair climbing.

Requirements

High school diploma or equivalent.
Able to use a computer and type.
Proficiency in the MS Office suite and willingness to learn other software.
Valid state driver's license with an acceptable driving record.
Able to follow written and verbal instructions.
Able to work and communicate effectively with others.
Able to maintain composure in challenging situations.
Ability to maintain confidentiality.
Able to lift 50 pounds and push or pull up to 200 pounds; may need to push or pull 200 pounds or more during removals if required.
Able to pass a background check.
Able to work beyond standard business hours, including evenings, weekends, and holidays, as needed.
Able to work indoors and outdoors in all seasons and weather conditions.
Able to stand for frequent, continuous periods, up to six hours per day, and frequently climb stairs.
Manual dexterity for paperwork, calculators, computers, and phone usage.

Responsibilities

May assist with removals of decedents, depending on location.
Prepare, dress, and place decedents into caskets.
Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and personal keepsakes or mementos; ensure proper care and storage of items.
Prepare documents related to services, cremations, and maintenance as directed by management.
Perform office duties, including answering phones and operating office and service-related equipment and systems.
Run errands, including floral deliveries, supply pickups, and document drop-offs.
Serve as an usher, assist with parking, and fulfill transportation requirements.
Drive funeral home vehicles for services and family transportation.
Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
Greet and assist client families and visitors, providing information and support as needed.
Accommodate family needs during services and visitations.
Wash and clean funeral home vehicles and family vehicles when required.
Follow company policies and procedures and perform duties consistently with the company mission and values.