Funeral Assistant / Attendant Part-Time

Legacy Funeral Group, LLC•Schertz, TX

About The Position

The part-time Funeral Assistant/Attendant supports funeral directors and assists with funeral, memorial, and other services as requested. The role also provides administrative support, answers phones courteously, and responds to general inquiries. Duties may include dignified transport and care of the deceased, including removals, lifting, carrying, transportation, and preparation activities. Funeral Assistants interact with the public, share information about funeral and cremation services, and support families in receiving a high level of care. Duties must be performed consistently with the company’s mission, values, policies, and procedures. The position involves preparing for and assisting with visitations, memorials, and funeral services; serving as an usher; providing transportation; handling office tasks and errands; and caring for funeral home and family vehicles as required. The employee may need to work beyond standard business hours, including evenings, weekends, and holidays. The work takes place indoors and outdoors in all seasons and weather conditions. Professional dress is required when interacting with families. The role includes driving company-owned vehicles in the surrounding community, frequent standing for continuous periods of up to six hours per day, and frequently climbing stairs. Physical duties include lifting up to 50 pounds and pushing or pulling up to 200 pounds, as well as manual dexterity for paperwork and office equipment.

Requirements

  • High school diploma or equivalent.
  • Able to use a computer and type.
  • Proficient in the MS Office suite and willing to learn other software.
  • Valid state driver's license with an acceptable driving record.
  • Able to follow written and verbal instructions.
  • Able to work and communicate effectively with others.
  • Able to maintain composure in challenging situations.
  • Ability to maintain confidentiality.
  • Able to lift 50 pounds and push or pull 200 pounds or more for removals if required.
  • Able to pass a background check.

Responsibilities

  • May assist with removals of decedents, depending on location.
  • Assist with preparing and dressing decedents and placing them into caskets.
  • Prepare services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and personal keepsakes or mementos; ensure proper care and storage of items.
  • Prepare documents related to services, cremations, and maintenance as directed by management.
  • Perform office duties, including answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
  • Run errands such as floral deliveries, supply pickups, and document drop-offs.
  • Serve as an usher, assist with parking, and fulfill transportation requirements.
  • Drive funeral home vehicles for services and family transportation.
  • Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
  • Greet and assist client families and visitors, providing information and support as needed.
  • Accommodate family needs during services and visitations.
  • Wash and clean funeral home vehicles and family vehicles when required.
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