Funeral Attendant (part-time)
About The Position
This part-time support role performs manual and office tasks before, during, and after funeral services to help ensure services run smoothly and as planned. Duties include preparing rooms and memorial materials, greeting and escorting families and visitors, driving family members, maintaining vehicles, and assisting with preparation of the deceased and casket. The role requires working beyond standard business hours, including evenings, nights, weekends, and holidays, and includes local travel. The position works indoors and outdoors in all seasons and weather conditions. Professional dress is required when interacting with families. The attendant drives company-owned vehicles, with and without passengers, in the surrounding community and varying traffic conditions. Work involves frequent standing for periods of up to six hours per day, frequently climbing stairs, and lifting up to 50 pounds and pushing or pulling up to 200 pounds.
Requirements
- High school diploma or equivalent.
- Valid state-issued driver’s license with an acceptable driving record.
- Ability to follow instructions given over the phone or in person.
- Ability to use a personal computer and type.
- Ability to work and communicate effectively with others.
- Ability to work with kindness and compassion for the deceased and their families.
- Ability to maintain composure in challenging situations.
- Good verbal and written communication skills.
- Ability to maintain confidentiality.
- Ability to work with colleagues to accomplish tasks.
- Ability to work evenings and weekends, and beyond standard hours, including nights and holidays.
- Ability to lift up to 50 pounds and push or pull up to 200 pounds.
Nice To Haves
- Funeral industry experience preferred.
Responsibilities
- Prepare the casket and deceased for visitation or funeral services, including dressing the deceased, adjusting clothing and jewelry, and transporting the casket; may assist with lifting the deceased.
- Prepare, clean, and arrange rooms for services, including chairs, tables, icons, guest books, flowers, keepsakes, mementos, caskets, and urns.
- Greet visitors, provide programs, answer questions, and provide information about funeral services.
- May serve as a pallbearer and may drive families to cemetery sites.
- After services, remove, clean, and properly store company property; package, load, or deliver family mementos, keepsakes, and flowers.
- Answer phones courteously, screen callers, and take first-call information.
- Notify staff when appointments arrive and escort guests to the appropriate room.
- Maintain the reception area and refreshments, including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming.
- Review documents for accuracy and enter document information into proprietary systems.
- Receive deliveries; copy, scan, fax, fold, and prepare memorial materials; and perform other mailroom tasks.
- Safely transport, pick up, and deliver documents, family mementos, flowers, and similar items to destinations such as a family residence, care center, or funeral home.
- May transport the deceased to the funeral home.
- Wash, vacuum, and clean vehicles to keep them presentable.
- Fuel vehicles as necessary while following safety guidelines and expenditure processes.
Benefits
- Associates working an average of 20 hours per week may be eligible for a 401(k).
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
