Funeral Assistant / Attendant Part-Time

Legacy Funeral Group, LLC•Northport, AL

About The Position

The part-time Funeral Assistant / Attendant supports funeral directors and assists with funeral, memorial, and other services as requested. The role also provides administrative support, answers phones courteously, responds to general inquiries, and interacts with the public by sharing information about funeral and cremation services. Funeral Assistants help families receive a high level of care and support, while performing duties consistently with the company’s mission and values and in accordance with its policies and procedures. Duties may include assisting with the dignified transport and care of the deceased, including removals, lifting, carrying, transporting, and preparation activities. The role assists with preparing, dressing, and placing decedents into caskets; setting up services; handling flowers and personal items; supporting families and visitors; and driving funeral home vehicles. The employee may also perform office work, run errands, and clean vehicles. The position requires work indoors and outdoors in all seasons and weather conditions, professional dress when in contact with families, frequent standing for up to six hours per day, and frequent stair climbing. It may require work beyond standard business hours, including evenings, weekends, and holidays, as needed. Physical requirements include lifting up to 50 pounds and pushing or pulling up to 200 pounds or more when assisting with removals.

Requirements

High school diploma or equivalent.
Ability to use a computer and type.
Proficiency in the MS Office suite and willingness to learn other software.
Valid state driver’s license with an acceptable driving record.
Ability to follow written and verbal instructions.
Ability to work and communicate effectively with others.
Ability to maintain composure in challenging situations.
Ability to maintain confidentiality.
Ability to lift 50 pounds and push or pull 200 pounds or more when assisting with removals, if required.
Ability to pass a background check.
Ability to stand for frequent, continuous periods, up to six hours per day.
Ability to climb stairs frequently.
Ability to perform manual-dexterity tasks, including paperwork and use of calculators, computers, and phones.

Responsibilities

May assist with removals of decedents, depending on location.
Assist with preparing, dressing, and placing decedents into caskets.
Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photographs, and personal keepsakes or mementos; ensure proper care and storage of items.
Prepare documents related to services, cremations, and maintenance as directed by management.
Perform office duties, including answering phones and operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters and scales, and stereo/video systems.
Run errands, including floral deliveries, supply pickups, and document drop-offs.
Serve as an usher, assist with parking, and fulfill transportation requirements.
Drive funeral home vehicles for services and family transportation.
Assist with visitations, memorials, and funeral services, including chapel setup, dressing and casketing remains, and delivering family items and flowers.
Greet and assist client families and visitors, providing information and support as needed.
Accommodate family needs during services and visitations.
Wash and clean funeral home vehicles and family vehicles when required.
Work beyond standard business hours, including evenings, weekends, and holidays, as needed.