Fundraising Specialist

New Hampshire Public Radio•Concord, NH

6h•Hybrid

About The Position

NHPR is hiring a Sustainer Specialist to grow recurring revenue and strengthen relationships with sustaining donors through stewardship, targeted appeals, gift upgrades, and responsive service. The Specialist manages a portfolio of approximately 700–800 mid-level and Leadership Circle sustaining donors and collaborates with Membership and other Development colleagues. This is a full-time, exempt, hybrid-eligible role based in Concord, New Hampshire, reporting to the Leadership Circle Manager. The starting salary range is $59,000–$69,000, based on experience; internal equity and other factors are also considered in compensation decisions. The Specialist manages donor relationships through personalized communications, welcomes and acknowledges new sustainers, solicits additional gifts and monthly-giving increases, and helps resolve declined payments or interrupted recurring gifts. The role maintains donor records, identifies potential major-gift donors for referral, tracks fundraising and outreach results, establishes and meets goals, and coordinates outreach with colleagues. Additional duties include supporting donor publications and appreciation materials, campaign work of up to 10 hours per week through June 2027, Leadership Circle events, and other assigned duties. The position requires attendance at three to six donor and organizational events each year, which may involve occasional evening hours and travel throughout New England. The ability to lift and carry 20 pounds is a plus but is not required. Reasonable accommodations will be provided as required by law. NHPR is an independent news organization based in Concord, New Hampshire, and emphasizes collaboration, empathy, transparency, equity, inclusion, accountability, and engagement with diverse communities. Applicants should submit a cover letter and resume.

Requirements

2–5 years of direct fundraising experience.
Interest in building lasting donor relationships and growing recurring giving.
Working knowledge of donor databases or constituent relationship management systems.
Strong spreadsheet skills.
Clear written and verbal communication skills, including preparation of personalized donor correspondence using human-generated content.
Strong organization and attention to detail, with the ability to manage a large donor portfolio and competing deadlines.
Ability to collaborate across teams, use data to inform outreach, and follow through on commitments.

Nice To Haves

Experience with sustaining donor programs.
Ability to lift and carry 20 pounds (a plus but not required).

Responsibilities

Manage relationships with an assigned portfolio of approximately 700–800 sustaining donors through personalized email, phone calls, and notes, following the stewardship plan set with the Leadership Circle Manager.
Send timely welcome communications and acknowledgments to new sustaining donors.
Solicit additional gifts and monthly-giving increases through personalized outreach and segmented appeals; partner with Membership on sustainer upgrade challenges, renewals, and new-member campaigns.
Follow up on declined credit card payments and interrupted recurring gifts, helping donors update payment arrangements through approved processes.
Identify donors with major gift potential and refer them to the Leadership Circle Manager and appropriate gift officers.
Maintain accurate donor database records, including outreach, preferences, gift changes, and next steps; review donor lists for appeals, stewardship, and events.
Track and report revenue, upgrades, conversion and retention rates, declined-payment recovery, and outreach activity; recommend adjustments based on results.
Establish and meet outreach, annual activity, and revenue goals; contribute to goal setting and campaign planning.
Coordinate outreach calendars with colleagues to provide a consistent donor experience and avoid duplicative or conflicting solicitations.
Assist with the bi-annual Leadership Circle newsletter and other print and digital donor materials.
Assist with annual donor appreciation cards and tax letters, including list preparation and distribution.
Provide campaign support of up to 10 hours per week through June 2027, as assigned by the Vice President of Development.
Support Leadership Circle events, including guest lists, invitations, recruitment outreach to assigned sustainers, response tracking, and day-of logistics.
Build cross-functional relationships that support coordinated donor engagement.
Attend three to six donor and organizational events per year, with occasional evening hours and travel throughout New England.
Perform other duties as assigned.