Fundraising & Communications Coordinator

FamilySmart•Burnaby, BC

5d•CA$65,000 - CA$70,000•Remote

About The Position

This role is for someone who can take meaningful program work and turn it into clear, thoughtful, human communications. You are part writer, part organizer, part relationship-builder, and part “I can make that easier” person. You know how to listen for the story, find the through-line, and create communications that people understand, care about, and want to support. You will work closely with the CEO and program leaders to coordinate fundraising activities, donor communications, grant and funding submissions, campaigns, newsletters, website content, and impact storytelling.

Requirements

Fundraising, donor engagement, communications, marketing, public relations, nonprofit development, or social impact work
Writing, editing, and storytelling for different audiences
Coordinating campaigns, newsletters, events, donor updates, grant submissions, or communications projects
Working with nonprofit organizations, community programs, or mission-driven teams
Using communications, donor, website, email marketing, CRM, social media, or AI-supported writing tools

Nice To Haves

Grant research, funding submissions, proposals, or donor/funder communications
Lived or living experience as a parent, caregiver, family member, or supporter navigating child or youth mental health and/or substance use systems
Post-secondary education in communications, sales, public relations, marketing, nonprofit management, or a related field is preferred, but equivalent experience will also be considered

Responsibilities

Coordinate donor communications, stewardship activities, fundraising campaigns, and related follow-up
Prepare materials for fundraising meetings, proposals, donor updates, grant applications, and campaign activities
Track donor communications, funding opportunities, timelines, submissions, and required documentation
Support grant and funding submissions by coordinating internal inputs, materials, and follow-up
Help ensure donors, funders, and supporters understand FamilySmart’s reach, outcomes, and impact
Draft and edit content for newsletters, website updates, announcements, events, campaigns, and reports
Support external communications that reflect FamilySmart’s voice, values, and mission
Help prepare communication materials for leadership and Board updates
Maintain consistent messaging across fundraising, program, and external communications
Translate program information into clear, engaging communications
Gather stories, updates, themes, and impact details from program leaders and teams
Create content that highlights program outcomes and community impact
Support thoughtful storytelling that is respectful, accurate, and aligned with the organization’s mission
Maintain donor and communications tracking systems
Support digital tools used for newsletters, website content, outreach, and campaigns
Use tools such as Google Workspace, Microsoft Office, email marketing platforms, website systems, CRM or donor databases, and social media platforms
Identify opportunities to streamline communications workflows, including the thoughtful use of AI-supported writing and communication tools where appropriate