Fund Custody Account Manager
About The Position
In this role, you’ll be a key partner to clients and a go-to resource for our Global Fund Custody team—owning day-to-day custody account administration, monitoring cash positions, and delivering timely, high-quality reporting. You’ll collaborate across internal teams and with external stakeholders to resolve securities-related inquiries, support management reporting, and consistently meet service-level commitments in a fast-paced, client-focused environment. Our Fund Custody Account Managers manage the administration of Fund Custody accounts of various sizes with a high level of expertise consistent with governing document requirements, regulatory guidelines and policies and procedures.
Requirements
- Bachelor’s degree, or equivalent work experience
- Three to five years of experience in securities operations, accounting, trade processing and customer service activities
Nice To Haves
- Some knowledge of trust and securities operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
- Basic knowledge of regulatory and accounting principles
- Strong analytical, problem-solving, decision-making, and organizational skills
- Ability to perform multiple tasks concurrently and meet established deadlines in a dynamic team work environment
- Strong customer relations, interpersonal, and verbal and written communication skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Responsibilities
- Manages the administration of Fund Custody accounts of various sizes with a high level of expertise consistent with governing document requirements, regulatory guidelines and policies and procedures.
- Serves as one of the client's primary contacts, delivering a high level of customer service.
- Manages daily account administration with focus on daily and future cash positions.
- Creates and delivers reporting documents to external customers within established timeframes.
- Prepares and develops reports for management.
- Responds to inquiries and coordinates resolution regarding securities issues from internal and external customers, management, internal and external auditors, and regulatory authorities.
- Adheres to strict business line Service Level Agreements.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- Pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
