Functional Training Coordinator

Internal Revenue Service•Denver, CO
•Onsite

About The Position

This job is for current permanent IRS competitive service employees in TAXPAYER SERVICES business units. The position involves developing and coordinating the fiscal year local functional training plan, ensuring its delivery, and recommending procedural changes. The role requires obtaining necessary training spaces and resources, preparing and monitoring training plans, advising management on training needs, and estimating training costs for budgeting purposes.

Requirements

  • Must be a current permanent IRS competitive service employee in TAXPAYER SERVICES business units.
  • Must meet qualification requirements by the closing date of the announcement.
  • GS-9: One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level. This includes experience interpreting tax laws, Internal Revenue Code and Manual, procedures and regulations sufficient to interpret procedural instructions, develop job aids and assist with training materials; experience with relevant systems (i.e., IDRS); experience with training methods to identify problems and deliver subject matter in a classroom environment; experience with oral and written techniques to provide guidance and direction, and to facilitate discussions.
  • GS-9: OR Masters or equivalent degree that demonstrated the necessary knowledge, skills and abilities to do the work.
  • GS-9: OR Two full academic years of progressively higher level graduate education leading to a masters degree in a related field of study that demonstrated the necessary knowledge, skills and abilities to do the work.
  • GS-9: OR LL.B. or J.D., if related.
  • GS-9: OR A combination of qualifying graduate education and experience equivalent to that amount required.
  • GS-11: One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level. This includes experience interpreting tax laws and issuances, Internal Revenue Code and Manual, procedures and regulations sufficient to interpret procedural instructions, recommend changes to guidelines and procedures, develop job aids and develop and present tax law training materials; experience with training objectives and policies to develop training procedures; experience with relevant systems (i.e., IDRS); experience with organizational procedures, functional programs, operations, and processes to identify and resolve problems; knowledge of analytical and evaluative methods and techniques, including statistical process control measures, to extract pertinent data; experience with oral and written techniques to provide guidance and direction, and to facilitate discussions.
  • GS-11: OR PH.D or equivalent doctoral degree that demonstrated the necessary knowledge, skills and abilities to do the work.
  • GS-11: OR Three full academic years of progressively higher level graduate education leading to a doctoral degree in a related field of study that demonstrated the necessary knowledge, skills and abilities to do the work.
  • GS-11: OR LL.M., if related.
  • GS-11: OR A combination of qualifying graduate education and experience equivalent to that amount required.
  • Must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate (Time After Competitive Appointment - TACA).
  • Must meet applicable time-in-grade requirements (one year at the next lower grade level for positions above GS-05).

Nice To Haves

  • Experience with relevant systems (i.e., IDRS)
  • Experience with training methods to identify problems and deliver subject matter in a classroom environment.
  • Experience with oral and written techniques to provide guidance and direction, and to facilitate discussions.
  • Experience with organizational procedures, functional programs, operations, and processes to identify and resolve problems.
  • Knowledge of analytical and evaluative methods and techniques, including statistical process control measures, to extract pertinent data.

Responsibilities

  • Develops the fiscal year local functional training plan in adherence to functional work plan assumptions by coordinating with management in the development process and ensures delivery of the functional training plan.
  • Plans and coordinates all functional training and changes in the use of resources.
  • Recommends changes to procedures and practices when the need to do so is identified.
  • Obtains on-site and off-site space if needed, provides training equipment, instructors, course booklets and other training supplies.
  • Prepares, monitors, and maintains coordination of the Functional Site Training Plan.
  • Advises management of training needs identified through National Office work planning assumptions, published mandatory training requirements, or other sources of feedback.
  • Provides the functional site training plans and training reconciliation reports to Planning & Analysis (P&A) and Business Operating Division (BOD) staffs.
  • Prepares estimates of training costs to Learning and Education to ensure that the site is properly budgeted for training activities.

Benefits

  • Comprehensive benefits package
  • Federal employee benefits
  • Alternative work schedule, staggered work hours may be available.
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