Functional System Analyst

Tree of Life Canada•Mississauga, ON

1d•CA$56,000 - CA$84,000

About The Position

Tree of Life Canada ULC is an Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. We are committed to meeting the needs of persons with disabilities. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided. When your interview is is being scheduled, please advise the Recruiter of how we might be able to support your participation. NOTE: Reference checks will be conducted for potential candidates and the information collected will be used in making the final hiring decision.

Requirements

Bachelor’s degree in engineering or operations or warehouse management, or related discipline or equivalent years of experience in Warehouse functions.
Certification on SAP EWM module is a must have.
5 plus years of experience on SAP/EWM application maintenance, business analysis, process improvement, and W/H system implementation support.
Experience with SAP ERP with Warehouse functions is a must have.
Working knowledge of agile frameworks, such as Scrum, or Kanban to deliver solutions.
Strong communication, facilitation, and interpersonal skills.
Excellent problem-solving and research skills.
Proven analytical background.
General knowledge of Information Systems.

Nice To Haves

Certification as a Certified Business Analysis Professional is an asset.
Background in CPG, Distribution, Supply Chain, or Retail industry is preferred.
Advanced Excel, Visio, and Power BI proficiency.
Advanced knowledge of Jira.

Responsibilities

Optimizing warehouse operations by analyzing data, identifying areas for improvement, and developing solutions.
Working on SAP/EWM warehouse management systems, focusing on operations stability, and collaborating with various functional teams to resolve system issues, support end users and implement changes.
Managing the smooth functioning of ERP(SAP) system, process optimization, process improvement and ensuring data integrity.
Support and participate in food safety programs including SQF (Safe Quality Food).
Working on ‘SAP-EWM’ and other relevant technologies to optimize processes and improve operational performance.
Provide support to end user community by working independently.
Analyze complex cross-functional business processes, identify gaps, and define functional and integration requirements.
Resolve system (SAP-EWM) and related business process issues logged by end users in ticketing system.
Analyze warehouse data to identify trends, patterns, and areas for improvement in order fulfillment, inventory management and overall efficiency.
Create and manage business documentation including SOP, work instructions, current state and future state process maps, user stories, business requirement document, functional requirement document and system requirement specifications.
Develop and implement solutions to streamline warehouse operations, reduce costs, and enhance productivity.
Work with various functional teams, including operations, IT, and management, to implement changes and ensure smooth operations.
Communicate with business SMEs to ensure expectations are kept in line with operations excellence.
Drive the definition, testing, training, and implementation of functional requirements.
Support and coordinate user acceptance testing.
Support the development of training materials and execution. Upon implementation, drive knowledge transfer to Production Support.
Develop presentations for senior management to facilitate discussions on project or program progress, results, and assistance needed from them.