Functional Risk Support I

Truist Bank•Charlotte, NC

About The Position

Monitor, identify, research, compile, and report daily operational data related to specialized transactions, portfolio management activities, productivity, and quality issues. Resolve issues related to specialized complex operation functions. The role supports portfolio managers throughout the portfolio management process, monitors and processes lending-related letters, disclosures, fraud alerts, and permissible-purpose reports, and creates and maintains databases and management reports.

Requirements

High school diploma or equivalent and 3 years of banking operations or retail branch banking experience, with an emphasis on research and analytical concepts.
Proficiency with Microsoft Office and other bank applications necessary for research and reporting.
Strong communication and organizational skills.
Ability to interact with clients professionally.

Nice To Haves

Associate degree with an emphasis in accounting or finance, or 5 years of equivalent work experience in the financial industry.
Working knowledge of online systems and banking regulations.
Experience in portfolio management or underwriting.

Responsibilities

Collaborate with Portfolio Managers on the complete portfolio management process, including lettering, tickler management, research, trigger activity, and delinquency monitoring.
Monitor and process Adverse Action Letters and/or Disclosures for Centralized Lending within established regulatory guidelines.
Monitor and clear Equifax Fraud alerts.
Monitor and process Permissible Purpose reports for all Centralized Lending Hubs within established regulatory guidelines, ensuring proper documentation is received before pulling client credit reports.
Create and maintain databases and management reports, interpret data, and identify trends.
Monitor, identify, research, compile, and report daily operational data related to specialized transactions, portfolio management activities, productivity, and quality issues.
Resolve issues related to specialized complex operation functions.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division