Functional Risk Support I

Truist•Charlotte, NC

About The Position

The Functional Risk Support I monitors, identifies, researches, compiles, and reports daily operational data related to specialized transactions, portfolio management activities, productivity, and quality issues. The role resolves issues involving specialized, complex operational functions and supports portfolio management and centralized lending processes.

Requirements

High school diploma or equivalent.
Three years of banking operations or retail branch banking experience, with an emphasis on research and analytical concepts.
Proficiency with Microsoft Office and other bank applications necessary for research and reporting.
Strong communication and organizational skills.
Ability to interact with clients professionally.

Nice To Haves

Associate degree with an emphasis in accounting or finance, or five years of equivalent work experience in the financial industry.
Working knowledge of online systems and banking regulations.
Experience in portfolio management or underwriting.

Responsibilities

Collaborate with Portfolio Managers throughout the portfolio management process, including lettering, tickler management, research, trigger activity, and delinquency monitoring.
Monitor and process Adverse Action Letters and/or Disclosures for Centralized Lending in accordance with established regulatory guidelines.
Monitor and clear Equifax fraud alerts.
Monitor and process Permissible Purpose reports for Centralized Lending Hubs in accordance with established regulatory guidelines, ensuring proper documentation is received before client credit reports are pulled.
Create and maintain databases and management reports, interpret data, and identify trends.
Monitor, identify, research, compile, and report daily operational data related to specialized transactions, portfolio management activities, productivity, and quality issues.
Resolve issues related to specialized, complex operational functions.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tax-preferred savings accounts
401(k) plan
Vacation: at least 10 days in the first year, prorated based on hire date and full-time or part-time status
10 sick days in the first year, prorated
Paid holidays
Depending on the position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan