Functional Nutrition Coach

Cornerstone Health Center•Charlotte, NC

2d•$40,000 - $60,000•Onsite

About The Position

We are seeking a Functional Nutrition Coach to support our wellness team in delivering personalized nutrition and wellness care. This role involves patient preparation, lab management, protocol delivery, and follow-up communication to ensure exceptional care and smooth clinic operations. The ideal candidate is highly organized, detail-oriented, and passionate about functional nutrition.

Requirements

Certification in Functional Nutrition Coaching (or equivalent)
Strong passion for and understanding of functional nutrition and wellness protocols.
Experience in patient care, lab orders, and medical documentation.
Ability to manage multiple tasks, stay organized, and maintain attention to detail.
Excellent communication skills, both verbal and written, with experience in patient interaction.
Proficient in office software (e.g., Google Drive, ClinicMind) and lab management systems.

Responsibilities

Prepare prescribed protocols for nutrition and lab review appointments.
Print and organize all necessary resources and documents prior to patient consultations.
Pull and prepare supplements for patients based on protocols.
Assist in ordering labs and ensure lab orders align with patient care plans.
Move and organize nutrition notes and forms into the patient’s daily folder before appointments.
Set up Zoom and send virtual appointment protocols as needed.
Meet with patients to review lab results and personalized protocols.
Discuss nutrition plans and address patient questions or concerns regarding their health and wellness goals.
Provide detailed explanations of lab findings and how they relate to the patient's treatment plan.
Guide patients through dietary and supplemental recommendations, ensuring they understand each aspect of their protocol.
Answer any immediate patient concerns, clarifying next steps or adjustments needed in their health plan.
Scan and document any alterations to the patient’s protocol, ensuring records are up-to-date.
Bill and charge for supplements, ensuring all transactions are accurately recorded.
Finalize documentation and export patient files into daily folders.
Download and order labs, ensuring accurate information is recorded.
Handle patient emails and answer in-person or phone queries regarding nutrition and lab protocols.
Assist with lab audits and track Key Performance Indicators (KPIs) to ensure efficient service delivery.
Manage the lab order process, ensuring accurate payments, tracking, and documentation.
Work with lab technicians to process and order labs in accordance with patient care plans.
Ensure all lab results are uploaded to the appropriate folders and patients are notified promptly to schedule reviews.
Review and manage the scheduling of lab reviews and consultations, ensuring all relevant patient information is organized.
Communicate with patients to confirm lab review appointments, align with adjustments, and maintain accurate appointment records.