Functional Analyst

Codetech•The Bronx, NY

About The Position

The Functional Analyst maintains and configures enterprise scheduling and related applications, including Clairvia for Nursing and Oracle Cloud Scheduling. The role ensures daily HR data imports from PeopleSoft and manages integrations with Epic and Point Click Care. It leads application lifecycle work from assessment and design through development and implementation, while distinguishing user requests from underlying business needs. The analyst gathers and documents functional and technical requirements by interviewing stakeholders, and develops conceptual data models, flowcharts, and technical specifications. The role coordinates with EITS on SQL Server updates, Epic upgrades, and system downtimes; leads testing and issue resolution, including Unit Acceptance Testing (UAT); and prepares test plans, release notes, and training guidelines. It also provides end-user support, resolves application defects, answers inquiries, and trains or mentors junior staff.

Requirements

Prior implementation experience in Clairvia, UKG, or Ansos.
Baccalaureate degree in Computer Science, Systems Engineering, Math, Business, or a related field.
Five years of progressive experience in data processing and applications.
Three years of experience in formal requirements gathering, including interviews, workshops, and workflow analysis.
Broad knowledge of hardware, peripheral devices, communications systems, programming languages, and data management techniques.
Mastery of Microsoft Office Suite, Visio, and MS Project.
Ability to analyze large quantities of information and translate them into meaningful requirements.
Understanding of UI design, SDLC, and JAD methodologies; ability to identify risks and meet adapting deadlines.
Strong communication skills, including leading workgroups and explaining technical details to non-technical personnel.
Ability to work well on a team and independently in a fast-moving environment.
For Operations Specialty, five years of supervisory experience is required.
For Network Services roles, a telecommunications background is required.

Nice To Haves

Experience with Oracle Cloud Scheduling, PeopleSoft, Allscripts, Epic, Onbase, Incident Management Systems, and ERP platforms.
Exposure to Time and Labor, HR, Payroll, Absence Management, Security Admin, HCM, Finance, Systems Administrator, Benefits, and PeopleSoft Developer modules.
Health Care experience and knowledge of NYC Health and Hospitals.

Responsibilities

Maintain Clairvia for Nursing, including running reports, assigning security, and completing daily updates.
Provide configuration expertise for Oracle Cloud Scheduling.
Ensure daily HR imports from PeopleSoft and manage integrations with Epic and Point Click Care.
Lead assessment, design, development, and implementation of enterprise applications.
Distinguish user needs from underlying business needs.
Interview stakeholders and develop functional and technical requirements, conceptual data models, flowcharts, and technical specifications.
Coordinate with EITS during SQL Server updates, Epic upgrades, and system downtimes.
Lead testing phases and issue resolution, including Unit Acceptance Testing (UAT).
Document test plans, release notes, and training guidelines.
Resolve application defects, respond to user inquiries, and provide system training and mentoring to junior staff.