Workday Functional Analyst

WinCo Foods•Boise, ID

About The Position

The Workday Functional Analyst manages, configures, and optimizes business processes and modules within the Workday platform to ensure accurate data flow, system compliance, and operational efficiency. The position partners with Centers of Excellence, Business Partners, Operations, IT, and Compliance. The analyst identifies opportunities to improve business processes through better use or enhancement of existing systems, supports users with system issues, and works with vendors on escalated issues. The role implements system enhancements, manages security and permissions, coordinates rollouts of functionality and modules, and performs testing and quality assurance for system changes. The position also provisions and removes worker access, runs mass changes through EIB, supports UAT, reviews weekly Workday service updates and the semiannual R1 and R2 feature releases, validates changes in Sandbox before production, and runs data quality and audit reports to remediate exceptions.

Requirements

Bachelor’s degree in business administration, information technology, or equivalent work experience.
At least two years of experience in software administration, with in-depth knowledge of at least one functional area.
At least two years of progressive experience as an analyst, consultant, or in a similar role.
Knowledge of HCM or enterprise systems security.
Proficiency with Microsoft Office and SharePoint.
Expertise in Workday modules, data structure, security model, and configuration options.
Knowledge of business process concepts, including process mapping, process design, and performance management.
Ability to prioritize and multitask while producing accurate, professional, error-free documents on time.
Effective verbal and written communication skills and flexibility to work with multiple business areas at different levels.
Ability to maintain positive interpersonal relationships.
Report-writing and query skills.
Understanding of user roles, permissions, domain and business process security policies, and how they determine what users can see and do.
Ability to read and analyze security logs and audit trails to identify unusual activity or potential breaches.
Knowledge of segregation of duties and access certification concepts.
Willingness to stay current on Workday updates and security best practices.
Attention to detail across data, configuration, and compliance.
Ability to consistently provide friendly and engaging customer service.
Strong verbal, written, and interpersonal communication skills.

Nice To Haves

Understanding of Workday security features, role-based permissions, and security configuration options.
Proficiency with the Workday platform across configuration, reporting, security, integrations, and business process optimization.
Experience with Workday HCM modules.
Experience in retail business operations.
Knowledge of Agile development methodologies.
Knowledge of IT Infrastructure Library (ITIL).

Responsibilities

Partner with end-users to identify business process improvement opportunities through better use or enhancement of existing systems.
Contribute to continuous improvement of systems and processes using best practices.
Analyze system issues affecting internal customers, including software issues, changes, and new software packages.
Provide customer support in resolving system issues and outages, and liaise with vendors on escalated issues.
Develop and implement system enhancements based on business requests and recommendations.
Grant system security and permissions, and create user groups and roles as required.
Coordinate with internal stakeholders to roll out new functionality and modules.
Set up initial tests for new applications and procedures, define test criteria, and ensure adequate quality assurance testing of system modifications and data.
Provision access for new and changing workers and remove access upon transfer or termination.
Run mass changes through EIB and support UAT.
Review weekly Workday service updates and assess the semiannual R1 and R2 feature releases for impact.
Validate changes in Sandbox before promoting them to Production.
Run data quality and audit reports and remediate exceptions to maintain accurate and compliant data.
Comply with company policies and applicable laws.