Fullbay Opportunities for Heavy-Duty Repair Professionals

Fullbay•Phoenix, AZ

About The Position

Fullbay makes cloud-based shop management software for heavy-duty repair shops and seeks people with hands-on heavy-duty repair experience for customer-facing roles. Applicants may come from technician, lead technician, foreman, service advisor, parts counter, shop manager, or fleet maintenance backgrounds. The company values people who understand shop operations and can communicate clearly, learn software, and be coached. Training is provided on the rest. Possible roles include Account Executive, based on-site in Phoenix, Arizona, and Training / Customer Success, which is remote. The Account Executive talks with shop owners and managers to understand operational challenges and demonstrate how Fullbay can help. Client Services roles support shops through onboarding training, problem-solving, and ongoing coaching. Pay varies by role; the Account Executive range is $50,000–$65,000 base plus commissions. Fullbay offers health, dental, vision, and life insurance with employee-only premiums fully paid, HSA and FSA options, a 401(k), self-managed PTO, paid parental leave, and other benefits. Applicants can indicate the types of roles they are seeking and describe their shop experience. Fullbay is an equal opportunity employer.

Requirements

Hands-on experience in a diesel or heavy-duty repair shop, such as as a technician, lead technician, foreman, service advisor, parts counter professional, shop manager, or in fleet maintenance.
Clear communication skills by phone and in writing.
Comfort learning new software.
Willingness to be coached.

Responsibilities

Talk with shop owners and managers to understand what is slowing their shops down.
Demonstrate how Fullbay can address shop operational challenges.
Train shop teams during onboarding.
Solve customer problems as they arise.
Coach customers toward better results over time.