Fullbay Opportunities for Heavy-Duty Repair Professionals
About The Position
Fullbay is seeking people with hands-on heavy-duty repair shop experience for roles building, selling, teaching, and supporting its cloud-based shop management software. The opportunity is intended for people familiar with the work of a repair shop, including technicians, foremen, service advisors, parts professionals, shop managers, and fleet maintenance professionals. Potential roles include Account Executive, based on-site in Phoenix, Arizona, and Training / Customer Success, which is remote. Account Executives speak with shop owners and managers, learn what is slowing their shops down, and demonstrate how Fullbay can help. Training / Customer Success team members help shops succeed through onboarding and team training, troubleshooting, and ongoing coaching. Pay varies for Training / Customer Success; the Account Executive role lists a base pay range plus commissions. Fullbay will train hires on the software and other role-specific knowledge. Applicants should bring shop knowledge, clear communication skills, comfort learning software, and a willingness to be coached. Applicants are invited to describe the kinds of roles they are seeking and their shop experience.
Requirements
- Hands-on experience in a diesel or heavy-duty repair shop, such as as a technician, lead technician, foreman, service advisor, parts counter professional, shop manager, or fleet maintenance professional.
- Clear communication skills by phone and in writing.
- Comfort learning new software.
- Willingness to be coached.
Responsibilities
- Speak with shop owners and managers to understand what is slowing their shops down.
- Demonstrate how Fullbay's software can address shop challenges.
- Train customer teams during onboarding.
- Solve customer problems as they arise.
- Coach customers toward better results over time.
Benefits
- Health insurance, with employee-only premiums fully paid by Fullbay.
- Dental insurance, with employee-only premiums fully paid by Fullbay.
- Vision insurance, with employee-only premiums fully paid by Fullbay.
- Life insurance, with employee-only premiums fully paid by Fullbay.
- Health Savings Account (HSA) options.
- Flexible Spending Account (FSA) options.
- 401(k).
- Self-managed paid time off (PTO).
- Paid parental leave.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
