Full-Cycle Account Executive (SMB)

Pear VCNew York, NY
Onsite

About The Position

Frontdesk is building AI workers that run customer operations across voice, text, email, and chat, starting with the property management industry. Our AI handles real work across the customer journey, from answering inbound calls to following up with leads, coordinating workflows, and taking action across the systems businesses already use. We're growing quickly and moving upmarket, with contract sizes increasing significantly. This role offers the opportunity to join at an ideal stage, where repeatability and early playbooks are established but still young enough to be meaningfully shaped for scaling.

Requirements

  • Track record of meeting or exceeding quota in B2B software sales.
  • Comfortable generating your own pipeline rather than relying entirely on inbound or SDRs.
  • Strong cold calling, discovery, demo, negotiation, and closing skills.
  • Competitive and highly accountable for your number.
  • Excellent follow-up and pipeline management.
  • Comfortable selling to both operators and executives.
  • Able to learn a technical product quickly.
  • Excited by an early-stage environment where the playbook is still being written.
  • Willing to work in person from our NYC office.

Nice To Haves

  • Experience in proptech or real estate is a plus, but not required.

Responsibilities

  • Own your pipeline from first touch through signed contract.
  • Prospect aggressively through cold calls, email, referrals, events, and creative outbound.
  • Run discovery, product demonstrations, negotiations, and closing.
  • Sell directly to owners, operators, and executive stakeholders.
  • Multi-thread accounts and keep deals moving.
  • Consistently meet and exceed sales targets.
  • Bring customer feedback directly into Product and Engineering.
  • Help shape our messaging, sales process, hiring bar, and team culture.
  • Attend industry events and meet customers in person when it helps win.

Benefits

  • Opportunity to shape the company's sales organization.
  • No territories, allowing pursuit of great accounts.
  • Real ownership and focus on outcomes.
  • Opportunity to move into larger mid-market and enterprise accounts with consistent performance.
  • Build the playbook for the future sales team.
  • Sell a product that is fundamentally changing how businesses handle customer operations.
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