Fulfillment Warehouse Clerk - 1st Shift

Sonwil Distribution Center Inc•Depew, NY
•$18 - $19•Onsite

About The Position

The Warehouse Clerk manages the warehouse dock and checks in drivers. Responsibilities include verifying orders and loads, tracking open and full doors, assigning doors, contacting drivers, printing bills of lading (BOLs) and packing slips, communicating with customer service representatives (CSRs), answering phone calls, responding to email, and completing other assignments as requested. The position is located at 2475 George Urban Blvd in Depew and is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m.

Requirements

  • High school diploma or GED.
  • Customer service experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Problem analysis and problem-solving skills.
  • Attention to detail and accuracy.
  • Initiative.
  • Basic PC skills and experience with Microsoft Office Suite, including Excel, Word, and Outlook.
  • Ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Must wear a safety vest.
  • Must be able to lift up to 30 lbs.

Responsibilities

  • Provide exceptional customer service.
  • Manage and check in drivers efficiently and effectively.
  • Maintain necessary records and track inbounds, BOLs, packing slips, schedules, and orders.
  • Perform data entry as needed.
  • Communicate daily with internal departments by telephone and email.
  • Prioritize and multitask client requests.
  • Respond promptly and courteously to client requests.
  • Perform other duties as assigned.
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