Lindon Fulfillment Center - Trainer

doTERRA International LLC•Lindon, UT

About The Position

The Fulfillment Trainer supports daily operations at doTERRA’s Fulfillment Center by training new and existing team members across Packing, Inventory, and other fulfillment areas. The role ensures team members understand and follow standard operating procedures, meet quality and safety standards, and contribute to efficient workflows. The Trainer serves as a mentor and subject matter expert, helps resolve process-related questions, reinforces performance expectations, and may provide hands-on operational support during high-volume periods. The available schedule is 6:00 a.m. to 2:30 p.m., Monday through Friday.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in warehouse or fulfillment operations.
  • Demonstrated expertise in packing, inventory, or similar processes.
  • Strong communication skills and a supportive, coaching mindset.
  • High attention to detail and consistency in task execution.
  • Comfort using warehouse systems and devices.
  • Ability to train others with patience and clarity.
  • Willingness to work in a physical, fast-paced environment and lift up to 50 pounds.
  • Flexibility to support different shifts or departments as needed.

Responsibilities

  • Train new hires and cross-train existing team members on standard procedures and best practices.
  • Support onboarding and help team members get set up for success.
  • Reinforce correct packing, stocking, and inventory-handling methods.
  • Monitor work and provide real-time feedback to support continuous improvement.
  • Answer questions, clarify processes, and provide on-the-floor coaching.
  • Identify training gaps and partner with leads or supervisors to address them.
  • Support quality audits and uphold fulfillment and packing standards.
  • Assist with resolving issues involving totes, inventory, or order accuracy.
  • Foster a positive, safe, team-oriented work environment.
  • Fill in operational roles when needed to support workflow and coverage.
  • Model doTERRA culture and values in daily interactions.
  • Create and update clear work instructions, collaborating with the team and leadership to keep processes accurate and improve them as needed.
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